This is a message from CTLS-L. Selecting "Reply" will send a message to the originator. Selecting "Reply to All" will send a message to the entire list. ---------------------------------------------------------
A CTLS librarian would like to know the dollar value of reference services to the person asking the questions. For example, an Ontario library values their service at a dollar a minute. Has anyone calculated a value or seen a value another library has developed? Bob Gaines
