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>From PUBLIB: Date: Thu, 23 Sep 2004 14:46:36 -0500 From: NancyJo <[EMAIL PROTECTED]> Subject: Re: American Business Directory Patty is right on; they are a scam. And they are not the only ones. At one time I was getting about a phone call a month from some "directory" publisher that insisted that this was "the second installment and I already ordered the first." Some other lines are, "Well, it's too late to cancel, we already added your name to the directory, so you must pay it." "You're library has been getting this for...years." etc. In the beginning, I tried reasoning. But it was hopeless. Now, I cut them off very early in the conversation and say, "May I please have your name and phone number? I report all of these calls to the Kansas Attorney General to investigate." And they ALWAYS hang up! I have never had this fail. Nancy Jo Leachman Head of Reference Salina Public Library Salina, KS [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Difficult library reference questions list [mailto:[EMAIL PROTECTED] Behalf Of Jean Millen Sent: Thursday, September 23, 2004 2:04 PM To: [EMAIL PROTECTED] Subject: [STUMPERS-L] American Business Directory I am looking for anyone who has dealt with Clearview Communications. They are suppose to publish the "American Business Directory". They say that we paid for a subscription last year which was an online directory and then the second year we would get the print volume. I am unable to access the online version and we can not find where we made a payment last year. We are thinking it is a scam. What does anyone know? By the way, they have no phone number for me to call them back. Jean Millen, Reference Coordinator Trails Regional Library Laurie Mahaffey Central Texas Library System P. O. Box 2287 Austin TX 78768-2287 512-974-3612 [EMAIL PROTECTED]
