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For those in need of onsite continuing education. Free seats (licenses) are still available for two of the University of North Texas' Library Education at Desktop online courses offered through the Texas State Library and Archives Commission -- "Managing Difficult Patrons" and "Providing Excellent Customer Service in a Multicultural Environment". ALL Texas library staff, volunteers and affiliates who deal with members of the public in a library setting are encouraged to take these courses. **Public library staff -- please note that your Regional Library System MAY have made arrangements to provide licenses to you for one or both of these courses. Please check with your Regional Library System office FIRST to see whether such an arrangement has been made. Thank you.** To learn more and/or to register for these courses offered through the Texas State Library and Archives Commission, please see the message that follows below. Please direct questions or concerns to me, Naomi Dominguez, at the contact information listed in my signature. Thank you, Naomi ******************************************* Naomi Dominguez Distance Learning Consultant Library Development Division Texas State Library and Archives Commission PO Box 12927 Austin, TX 78711-2927 Phone: 512-936-2586 Fax: 512-463-8800 [EMAIL PROTECTED] -----Original Message----- The Texas State Library is pleased to announce a pilot program partnership with the University of North Texas' Library Education at Desktop (LEAD) program. Through this program, Texas library staff have free access to either or both of the following online courses offered by LEAD: Managing Difficult Patrons with Confidence! AND Providing Excellent Customer Service in a Multicultural Environment Both course topics are suited for library staff who deal with members of the public. LEAD courses are self-paced Web-delivered courses written for the continuing education of library staff by subject matter experts hired by the University of North Texas School of Library and Information Sciences. These courses typically take one to two hours to complete and are delivered in the WebCT online course environment. HURRY -- LICENSES ARE LIMITED! Only 1,000 licenses are available for each course! To learn more, please visit: http://www.tsl.state.tx.us/ld/workshops/online/lead/index.html . Thank you, Naomi _______________________________________________ syscon-tx mailing list [EMAIL PROTECTED] http://lists.tsl.state.tx.us/mailman/listinfo/syscon-tx --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.757 / Virus Database: 507 - Release Date: 9/9/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.757 / Virus Database: 507 - Release Date: 9/9/2004
