This is a message from CTLS-L. Selecting "Reply" will send a message to the originator. Selecting "Reply to All" will send a message to the entire list. ---------------------------------------------------------
Just curious as how other libraries handle fines, overdue amounts that are essentially uncollectable. Are you writing it off? Are you just forgiving the amount? Do you report them to the credit bureau? Do you send their account to collections? Do you differeciate between those who return the items late and those who keep the items? THanks, Dianne Koehler Wells Branch Community Library Dianne Koehler

