No worry. It is fine. -----Original Message----- From: [email protected] [mailto:[email protected]]on Behalf Of Holly Gordon Sent: Wednesday, May 12, 2010 11:09 AM To: [email protected] Subject: [ctls-l] Opps -- RE: [atrt] Libraries without IT staff
Folks I had not meant to send that to the entire list. For one thing, Tom Watson is at Westbank, and Tom Ballard is at Wimberley. For another thing, I did not mean to forward Karen's message to the world. Sorry to all of you. On the other hand -- please do remember that if you need help and can't get a hold of us at CTLS, send a message out to the list. Often there are folks out there who can help. For instance, I know what I have learned this last year about DeepFreeze, but we have folks on this list who have been using it for years! Thanks, and sorry again for the e-mail and name goofs -- Holly Gordon Technical Support & Network Systems Specialist Central Texas Library System, Inc. 1005 West 41st Street, Suite 100 Austin, TX 78756 512-583-0704 ext.15 www.ctls.net ---------------------------------------------------------------------------- -- From: Holly Gordon Sent: Wednesday, May 12, 2010 10:09 AM To: Johnson City Library Cc: [email protected] Subject: Re: [ctls-l] [atrt] Libraries without IT staff Just in case you can't get me when you are ready -- Dripping Springs (Morgan), Wimberley (Tom Watson), Liberty Hill, Leander, lake Travis, Lago Vista, and many others use DeepFreeze and know it better than I. Feel free to call one of them if you get stuck, or send a cry for help out to the list ([email protected]) I'm on the road a lot with these Workforce PC installations, so catching me may get difficult. How is your Workforce PC going? ---------------------------------------------------------------------------- -- From: Johnson City Library [mailto:[email protected]] Sent: Wednesday, May 12, 2010 8:54 AM To: Holly Gordon Subject: Re: [atrt] Libraries without IT staff There is never any time to talk about Deepfreeze. Our accountant is about to be here to talk about our 990 which is due in a few days. I found a flashdrive with deepfreeze on it and will try to do it myself. But be warned that I will cry for help if I can't figure it out. Karen ----- Original Message ----- From: Holly Gordon To: Johnson City Library Sent: Wednesday, May 12, 2010 8:34 AM Subject: RE: [atrt] Libraries without IT staff Wonderful news, both on the possibility of help and the workforce help! Do you want to do the Deepfreeze thing this morning? Otherwise I can do it Friday ---------------------------------------------------------------------------- From: Johnson City Library [mailto:[email protected]] Sent: Wednesday, May 12, 2010 8:32 AM To: Holly Gordon Subject: Re: [atrt] Libraries without IT staff Hi, Holly- Thanks for sending this. I talked to Cystal at Blanco and she said that they have an hourly person who comes in once a week to maintain their computers. She can also call him anytime if something goes wrong. He is retired and mostly available. Our Board meets Friday and I am going to ask if I can exchange $200 in our collections budget for tech help. This will reduce our collections budget to $500 but I think that I can make the most of it. The Workforce Workstation (WkWK? or WWPC?) helped a fellow get his unemployment figured out the other day. Karen ----- Original Message ----- From: Holly Gordon To: Johnson City Library Sent: Wednesday, May 12, 2010 8:13 AM Subject: FW: [atrt] Libraries without IT staff Karen -- Just so you know that you are not alone -- this is a big discussion on the TLA automation list. -------------------------------------------------------------------------- From: Tim Hall [mailto:[email protected]] Sent: Tuesday, May 11, 2010 7:33 PM To: Automation & Technology Round Table Subject: [atrt] Libraries without IT staff Our library does not have a permanent IT staff due to budget restrictions. Two of us volunteer to take care of the computers and system, but it has grown to a point of needing care and feeding every day. We have our normal jobs and can only help by phone, after hours if we are not on our job, or call in the professionals at a high cost not budgeted. What options are out there for help to a staff that is not computer literate to the point of understanding the system and how to take care of it. -------------------------------------------------------------------------- Hotmail is redefining busy with tools for the New Busy. Get more from your inbox. See how. ******************************************************* You are currently subscribed to atrt as: [email protected]. Subscription is automatic, based on member preferences. If you would like to be removed from all of your unit distribution lists, please update your membership setting "I do not want to be automatically subscribed to my Unit electronic distribution list(s)" via the Modify Membership Information/Choices found in the Members Only Section of www.txla.org. -------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.437 / Virus Database: 271.1.1/2867 - Release Date: 05/11/10 06:26:00 ---------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.437 / Virus Database: 271.1.1/2869 - Release Date: 05/12/10 06:26:00
