-Caveat Lector-
Lyn <[EMAIL PROTECTED]> wrote:
> -Caveat Lector-
>
> Hello there Nicola,
> I'm in NZ too, sitting at a farm between Auckland and Hamilton (sometimes
> working from Auckland), and with a computer using xtra. Very interested
> in your comments.
> Lyn
>
>
> >
> >Try to talk in a broad Aussie or Kiwi accent I don't think the word
> >recognition
> >can get those 2 accents. IBM did that technology to get speech typed
> >out..and the
> >companys in UK that do transactions over the phone can't grasp those 2
> >accents no
> >matter how hard they try to disguise it. They can get American and all the
> >other
> >British dialects but not us!!! They usually start taping when certain
> >words are
> >mentioned. Try saying ufo, you can hear whirring. I've done it and heard
it. I
> >usually find that muttering with my teeth closed in pidgin english and
> >saying half
> >the word with the radio on loud does the trick. Ideally the recipient has
> >heard
> >the word before.
> >
> >The other thing I'd like to say about the internet. If you don't hear from
me
> >again you'll know why. Last year about May I had a Telecom ISP called
> >Xtra. It was
> >getting expensive so I changed to another one. I couldn't get the
customised
> >Netscape Browser off that they gave us on CD. I did everything and then
> >put the
> >normal one on you get from the ftp. It downloaded as normal and then all
> >the Xtra
> >words appeared all over it even though I supposedly got a new one from
> >Microsoft.
> >I put Explorer on Meridian, but it still kept popping up and dominating
the
> >Explorer browser. After sitting for 2 days trying to do everything
> >possible to get
> >rid of it, I rang the Xtra help line about 10 pm.
> >
> >I very nicely said , excuse me could you help me get rid of your browser
> >as I've
> >got another ISP? An Englishman answered and blew his top and got really
> >annoyed
> >that I had changed and that I wouldn't get as good a service etc. Anyway I
> >couldn't hear him as my 8 yr old kid was yelling in the background and I
kept
> >saying Shhhh every 2 mins etc. I said that it wouldn't come off and I
want
> >Netscape to go on my new ISP connection. Maybe he had a bad day but he
> >said - Are
> >you a solo mother? I said yes. Then he said angrily - I'm not supposed to
> >say this
> >but you can't get it off OK? YOU CAN'T GET IT OFF ok ? YOU HAVE TO USE
> >EXPLORER
> >from now on! OK!!!! then he slammed the phone down. As I am telepathic I
> >picked up
> >he was panicking not long afterwards. They do have a list of your email as
> >I asked
> >which ones were waiting before I cancelled the service and they read them
out.
> >
> >Being rather curious I rang Xtra the next day and spoke to a New Zealand
> >engineer
> >at the help line and I said - Is that right that I can't get my Xtra
Netscape
> >browser off? He said - yes that's right its burned into your computer.
> >Once you
> >put it on you can't get it off. You could try but there's no guarantee
your
> >computer would ever work again. So I said - Is this so they can look into
your
> >computer while you are on the net. He said - Something like that, rather
> >quietly.
> >Then I asked him who owned Xtra and he said it was American and not
> >connected with
> >Telecom. I put Teletec, the owner , through the search and there was 84
> >pages but
> >being a persistant type, I found what I was looking for -Teletec does CIA
> >military
> >internet.
> >
> >I rang my present ISP engineer and asked if other people had complained if
> >they
> >couldn't get their Xtra Netscape browser off when they went to their
> >service. He
> >said Yes. So I said - Do they use it for looking into your computer? He
> >said Yes.
> >I asked if their version of Netscape could be removed easily and was told
> >yes. So
> >I said -Was it just the Xtra version that is burned in ? and he said yes.
> >Anyway
> >I got a computer friend of mine to do his best and managed to get the new
> >Netscape
> >on without Xtra titles. But when I had a computer crash at the end of the
> >year and
> >did a partial recovery my Netscape got munted and guess what came through
> >Xtra's
> >dates in the prog files. As I only got the new Netscape in May. They must
> >have
> >made it so the top of it comes off and the original remains burned in.
> >
> >May I recommend using Neoplanet kids version browser to send email?
> >Nicky
> >
Nicky, did you make sure that *all* files associated with Netscape were
deleted when you removed the Xtra version? I.e., not just the ones in the
Netscape folder...there are others, particularly in the \Windows and
\Windows\System folders. Also, there are probably Registry entries that
control some of the stuff like the customized shortcuts--you can remove these
(if you can find them!) but proceed with caution, as this can really mess up
your machine. The "Englishman" you spoke with violated several of the
standards for phone support; it's an absolute no-no to get mad at a caller...
Bob
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