On Thu, 9 Jun 2005, Eric Wilson wrote:
> Upon investigation they said, 'wow, that effects a lot of people. Why
> didn't we see that?....' three days later is was fixed... for about a
> week.... then same problem all over again.
>
Nah, .. if you read the fine print, Charter and SBC DSL are *consumer
grade services*! There is NO guarantee of service on any account, nobody
watching to see if there is a problem, no tech support (other than bodies
in India reading manuals to you), and nobody to register complaints.
If you have a business that depends on internet access, at the very
**LEAST** a business tariff'd service is required. SDSL or leased line.
Lee
================================================
Leland V. Lammert [EMAIL PROTECTED]
Chief Scientist Omnitec Corporation
Network/Internet Consultants www.omnitec.net
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