Regardless of fine print, service is service.

DSL = 600+ days no outage, not even a modem recycle.  8 IPs  $60.00
CCN = < 14 days, poor response. 6+ outages in a year. 1 IP   $50.00

No contest.


> On Thu, 9 Jun 2005, Eric Wilson wrote:
>
>> Upon investigation they said, 'wow, that effects a lot of people.  Why
>> didn't we see that?....' three days later is was fixed...  for about a
>> week.... then same problem all over again.
>>
> Nah, .. if you read the fine print, Charter and SBC DSL are *consumer
> grade services*! There is NO guarantee of service on any account, nobody
> watching to see if there is a problem, no tech support (other than bodies
> in India reading manuals to you), and nobody to register complaints.
>
> If you have a business that depends on internet access, at the very
> **LEAST** a business tariff'd service is required. SDSL or leased line.
>
>       Lee
>
> ================================================
>   Leland V. Lammert            [EMAIL PROTECTED]
>     Chief Scientist     Omnitec Corporation
>  Network/Internet Consultants   www.omnitec.net
> ================================================
>
>
>


 
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