Oracle's IAS globalization guide is pretty helpful in understanding the 
interplay of Oracle, Perl and the web environment:
http://www.oracle.com/technology/tech/globalization/pdf/globalization-best-practices.PDF

It was written for 9i, but most of it still applies to 10g, I believe.

- Philip


Dan King wrote:
> I am having issues running a web application, called OTRS, that uses
> DBI and DBD::Oracle. When I insert special characters, such as é or â
> they show up as question marks in the database when looking at them
> from sqlplus or through the web application. I am running the web app
> on Apache v1 with an Oracle 10g backend.    
> 
> 
> 
> I have been able to successfully insert and read the special
> characters using sqlplus from the command line of the server running
> the web app, apache and Oracle as well as creating a small perl test
> script that looks as follows:   
> 
> 
> 
> #!/usr/local/bin/perl
> 
> use warnings;
> 
> use strict;
> 
> use Data::Dumper;
> 
> use DBI;
> 
> use DBD::Oracle;
> 
> 
> 
> my $dbh = DBI->connect("dbi:Oracle:host=localhost;sid=QAT",
> "rm_ticket", "rm_ticket"); 
> 
> my $sql = qq{ UPDATE signature SET text='çè' WHERE id=1 };
> 
> my $sth = $dbh->prepare($sql);
> 
> $sth->execute();
> 
> $sth->finish();
> 
> $dbh->disconnect;
> 
> 
> 
> The reading script looks as follows:
> 
> 
> 
> #!/usr/local/bin/perl
> 
> use warnings;
> 
> use strict;
> 
> use Data::Dumper;
> 
> use DBI;
> 
> use DBD::Oracle;
> 
> 
> 
> my $dbh = DBI->connect("dbi:Oracle:host=localhost;sid=QAT",
> "rm_ticket", "rm_ticket"); 
> 
> my $sql = qq{ SELECT text from signature };
> 
> my $sth = $dbh->prepare($sql);
> 
> $sth->execute();
> 
> my($text);
> 
> $sth->bind_columns(undef, \$text);
> 
> print "Text of signature:\n\n";
> 
> while( $sth->fetch() ) {
> 
>         print "Object: $text\n";
> 
> }
> 
> $sth->finish();
> 
> $dbh->disconnect;
> 
> 
> 
> Does anyone know why I can successfully write and read from the
> database when I am not using the web application but when I use the
> web application the special characters fail to work properly?  
> 
> Dan King
> Software Developer
> Canadian Resident Matching Service
> 613.237.0075  ext. 241
> (Toll free) 877.CARMS.42
> 171 Nepean Street, Suite 300
> Ottawa, ON, CAN    K2P 0B4
> www.carms.ca <http://www.carms.ca>
> 
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