Besides gratitude,  the first person whose answer solves these issues will 
receive a Marriott "Friends & Family" Certificate that can be used for a hotel 
discount  ( details afterwards ).
*********************************************************

Trying to install "RT" ( Request Tracker help desk software ).

Cannot view web page ... "Forbidden" and no permission error even though all 
parent and child directories are wide open 777, and have already used the 
"Files" and "FileMatch" directives as seen in postings for "httpd.conf".



[Thu Sep 20 19:47:12 2007] [error] [client 192.168.1.15] client denied by 
server configuration: /usr/local/RT/rt-3.6.4/bin/mason_handler.fcgi

*************** mason_handler.fcgi *************
package RT::Mason;

use strict;
use vars '$Handler';
use File::Basename;
require ('/usr/local/RT/rt-3.6.4/bin/webmux.pl');
#require ('/opt/rt3/bin/webmux.pl');

# Enter CGI::Fast mode, which should also work as a vanilla CGI script.
require CGI::Fast;

RT::Init();

while ( my $cgi = CGI::Fast->new ) {
    # the whole point of fastcgi requires the env to get reset here..
    # So we must squash it again
    $ENV{'PATH'}   = '/bin:/usr/bin:/usr/local/RT/rt-3.6.4';
    $ENV{'CDPATH'} = '' if defined $ENV{'CDPATH'};
    $ENV{'SHELL'}  = '/bin/sh' if defined $ENV{'SHELL'};
    $ENV{'ENV'}    = '' if defined $ENV{'ENV'};
    $ENV{'IFS'}    = '' if defined $ENV{'IFS'};

    Module::Refresh->refresh if $RT::DevelMode;
    RT::ConnectToDatabase();

    if ( ( !$Handler->interp->comp_exists( $cgi->path_info ) )
        && ( $Handler->interp->comp_exists( $cgi->path_info . "/index.html" ) ) 
) {
        $cgi->path_info( $cgi->path_info . "/index.html" );
    }

    eval { $Handler->handle_cgi_object($cgi); };
    if ($@) {
        $RT::Logger->crit($@);
    }
    RT::Interface::Web::Handler->CleanupRequest(); 

}

1;
***************************************************




Cannot get "DBD::mysql" to compile into "RT" or Apache mod_perl but it appears 
to be okay in PERL from CPAN install.  Had trouble with "apxs" ... Solaris says 
"Not found" even though it's there as proved from "find", "ls", and other 
similar commands.


*********************************
cpan[1]> install DBD::mysql
CPAN: Storable loaded ok (v2.15)
Going to read /.cpan/Metadata
  Database was generated on Wed, 19 Sep 2007 22:36:35 GMT
DBD::mysql is up to date (4.005).

*********************************
root # rt-test-dependencies --with-mysql --with-fastcgi
$VAR1 = {
          'with-STANDALONE' => 0,
          'with-MASON' => 1,
          'with-FASTCGI' => 1,
          'with-MAILGATE' => 1,
          'with-CORE' => 1,
          'with-CLI' => 1,
          'with-DEV' => 0,
          'with-MYSQL' => 1
        };
perl:
        >=5.8.3(5.008008)...found
users:
        rt group (rt)...found
        bin owner (root)...found
        libs owner (root)...found
        libs group (bin)...found
        web owner (www)...found
        web group (www)...found
CLI dependencies:
CORE dependencies:
FASTCGI dependencies:
MAILGATE dependencies:
MASON dependencies:
MYSQL dependencies:
        DBD::mysql 2.1018...MISSING

SOMETHING WAS MISSING!

*********************************


Regards,

Joel Tome
Atlanta, GA
[EMAIL PROTECTED]



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