On Sat, Jan 15, 2005, April Lorenzen <[EMAIL PROTECTED]> said:
> I feel both frustrated and helpless right now. I love postgresql, my
> customers are driving up me up the wall with their demands to be able
> to do this very simple and for them, common thing that they have been
> able to do for years with the previous MTA - and I literally cannot
> offer them ANY way to do this without throwing them into a further tizzy
> by making them change their user logins... going non-standard,
> away from the [EMAIL PROTECTED] which is the last thing we want to do.
>
> Those who depended on getting their mail from accounts that are external
> forwards - now have mail they never got, waiting on our server - if I
> change the user login so that their external forwarding will start working
> - then the instructions they have for logging into webmail will not work
> - to get the mail they missed. And there are a lot of them - on various
> domains etc. And we just went through the painful migration and speaking
> to most of them phone call by phone call how to convert to the nice old
> standard of "all you have to remember is your user name is
> [EMAIL PROTECTED] - no more of that ampersand stuff" ... etc.
..responsible sysadmin rant...
I do empathize with your situation, but I really must insist that this
behavior be fixed after being fully discussed on the mailing list and the
best solution found. You owe it to your customers to have tested to make
sure that your new system really would work as expected -- I accept fault
for having changed an expected behavior without realizing it / changing
the documentation to match, but I can't accept fault for you not having
tested DBMail in your environment before deploying it. Basically, this is
your emergency and not any else's.
..ok, back to the situation at hand...
If you are using Postfix as your MTA, you can have it do a lot of the
work:
http://www.postfix.org/postconf.5.html#virtual_alias_maps
http://www.postfix.org/VIRTUAL_README.html
Best of luck getting a stop-gap solution in place, and I'm glad that
you're on the mailing list helping to find a good solution. We'll get
there!
Aaron
