Your message dated Sat, 29 Jul 2006 22:28:18 +0200
with message-id <[EMAIL PROTECTED]>
and subject line otrs: database queries escaping problem
has caused the attached Bug report to be marked as done.
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Bug report if necessary, and/or fix the problem forthwith.
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Debian bug tracking system administrator
(administrator, Debian Bugs database)
--- Begin Message ---
Package: otrs
Version: 1.3.2p01-5
Severity: important
Hello,
When creating FAQ entries, it seems that the text entered, especially
in the title of the FAQ entry, is not escaped correctly before being
saved into the database.
This makes the saving of some newly created FAQ entries impossible :
Consider these two FAQ entries' titles :
How can I read the mailing list's archives ?
How can I tell if my setup is correct ?
The first title will cause the saving to fail, while the second one
will work perfectly.
NB : It seems to be a combination of ' and ?
Also if I enter such a title :
Why do I have "File not found" ?
This time the part between double quotes is not saved at all, but
the rest of the entry is saved correctly.
hth
Jerome Alet
-- System Information:
Debian Release: 3.1
APT prefers unstable
APT policy: (500, 'unstable')
Architecture: i386 (i686)
Shell: /bin/sh linked to /bin/bash
Kernel: Linux 2.4.27-2-686
Locale: [EMAIL PROTECTED], [EMAIL PROTECTED] (charmap=ISO-8859-15) (ignored:
LC_ALL set to [EMAIL PROTECTED])
Versions of packages otrs depends on:
ii apache 1.3.33-6 versatile, high-performance HTTP s
ii libauthen-sasl-perl 2.08-2 Authen::SASL - SASL Authentication
ii libdate-pcalc-perl 1.2-2 Perl module for Gregorian calendar
ii libdbi-perl 1.46-6 Perl5 database interface by Tim Bu
ii libemail-valid-perl 0.15-1 Check validity of Internet email a
ii libio-stringy-perl 2.110-1 Perl5 modules for IO from scalars
ii libmailtools-perl 1.62-1 Manipulate email in perl programs
ii libmime-perl 5.417-1 Perl5 modules for MIME-compliant m
ii perl 5.8.4-8 Larry Wall's Practical Extraction
-- no debconf information
--- End Message ---
--- Begin Message ---
Closing the bug report because there was no response from the submitter.
Torsten
--
http://www.twerner42.de/
--- End Message ---
