Package: cups Version: 2.1.3-1 Severity: important Justification for severity "important": renders package unusable on systems only having access to HP LaserJet 9000 printers, and regardless, CUPS should never behave in such a way as to kill the central office printer.
Steps to reproduce: Print something. Expected result: Your document gets printed. Obtained result: The printer crashes with error 49.60FF and a message to turn the printer off and on. Moreover, simply deleting the job and rebooting the printer does not cause the error to go away: as soon as it turns back on and finishes with its "Initializing..." screen, it displays the same error message. To recover the printer, it's necessary to repeatedly press the "Stop" button during printer boot-up and select the option to cancel the current job from the menu. The relevant section from my printers.conf: <Printer ghc6107bw> UUID urn:uuid:99d34098-0ee1-3d62-6398-cf24ecad5996 Info ghc6107bw MakeModel HP LaserJet 9000 Series Postscript (recommended) DeviceURI lpd://.../ghc6107bw State Idle StateTime 1455720153 ConfigTime 1454096429 Type 8433876 Accepting Yes Shared No JobSheets none none QuotaPeriod 0 PageLimit 0 KLimit 0 OpPolicy default ErrorPolicy stop-printer </Printer> I'm not quite sure when this problem first appeared. I remember having been able to print without issue in September, and the problem has cropped up since. I'd be happy to try bissecting versions to find when the problem first appeared, if someone could point me to the likely source of the problem (cups? cups-daemon? cups-filters?). -- System Information: Debian Release: stretch/sid APT prefers unstable APT policy: (500, 'unstable') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 4.3.0-1-amd64 (SMP w/4 CPU cores) Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8) (ignored: LC_ALL set to en_CA.UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) Versions of packages cups depends on: ii cups-client 2.1.3-1 ii cups-common 2.1.3-1 ii cups-core-drivers 2.1.3-1 ii cups-daemon 2.1.3-1 ii cups-filters 1.8.2-2 ii cups-ppdc 2.1.3-1 ii cups-server-common 2.1.3-1 ii debconf [debconf-2.0] 1.5.58 ii ghostscript 9.18~dfsg-3 ii libavahi-client3 0.6.32~rc+dfsg-1 ii libavahi-common3 0.6.32~rc+dfsg-1 ii libc-bin 2.21-8 ii libc6 2.21-8 ii libcups2 2.1.3-1 ii libcupscgi1 2.1.3-1 ii libcupsimage2 2.1.3-1 ii libcupsmime1 2.1.3-1 ii libcupsppdc1 2.1.3-1 ii libgcc1 1:5.3.1-8 ii libstdc++6 5.3.1-8 ii libusb-1.0-0 2:1.0.20-1 ii lsb-base 9.20160110 ii poppler-utils 0.38.0-2 ii procps 2:3.3.11-3 Versions of packages cups recommends: pn avahi-daemon <none> ii colord 1.2.12-1 ii cups-filters [ghostscript-cups] 1.8.2-2 ii printer-driver-gutenprint 5.2.10-3+b1 Versions of packages cups suggests: ii cups-bsd 2.1.3-1 pn cups-pdf <none> ii foomatic-db-compressed-ppds [foomatic-db] 20150825-1 ii hplip 3.16.2+repack0-1 ii printer-driver-hpcups 3.16.2+repack0-1 pn smbclient <none> ii udev 229-1 -- debconf information: cupsys/backend: lpd, socket, usb, snmp, dnssd cupsys/raw-print: true -- |_)|_/ Ryan Kavanagh | Debian Developer | \| \ http://ryanak.ca/ | GPG Key 4A11C97A
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