tag #825291 + moreinfo tag #825291 + upstream thanks Hi,
could you also test if it fails on your system if you update to 5.0.8 instead of 5.0.10? I already reported this to upstream: http://bugs.otrs.org/show_bug.cgi?id=12103 Am 25.05.2016 um 17:49 schrieb Andreas Beckmann: > Package: otrs2 > Version: 5.0.10-1 > Severity: serious > User: debian...@lists.debian.org > Usertags: piuparts > > Hi, > > during a test with piuparts I noticed your package fails to upgrade from > 'jessie'. > It installed fine in 'jessie', then the upgrade to 'stretch' fails. > > >From the attached log (scroll to the bottom...): > > [...] > Migration completed! > applying upgrade sql for 3.3.9-3 -> 5.0.0. > applying upgrade script for 3.3.9-3 -> 5.0.1. > > Migration started... > > Step 1 of 17: Refresh configuration cache...[Mon May 23 13:17:50 2016] > DBUpdate-to-5.pl: Subroutine Load redefined at (eval 16) line 2. > > If you see warnings about 'Subroutine Load redefined', that's fine, no need > to worry! > done. > > Step 2 of 17: Check framework version...[Mon May 23 13:17:51 2016] > DBUpdate-to-5.pl: Subroutine Load redefined at (eval 1736) line 2. > done. > > Step 3 of 17: Migrate Database Column Types...done. > > Step 4 of 17: Migrate charset to UTF-8 on auto_response table...done. > > Step 5 of 17: Migrate charset to UTF-8 on notification_event table...done. > > Step 6 of 17: Migrate event based notifications to support multiple > languages...done. > > Step 7 of 17: Migrate notifications to event based notifications...[Mon May > 23 13:17:51 2016] DBUpdate-to-5.pl: DBD::Pg::db do failed: ERROR: invalid > byte sequence for encoding "UTF8": 0xeb 0x73 0x63 at > /usr/share/otrs/Kernel/System/DB.pm line 449. > ERROR: OTRS-DBUpdate-to-5.pl-10 Perl: 5.22.2 OS: linux Time: Mon May 23 > 13:17:51 2016 > > Message: ERROR: invalid byte sequence for encoding "UTF8": 0xeb 0x73 > 0x63, SQL: ' > INSERT INTO notification_event_message > (notification_id, subject, text, content_type, language) > VALUES (?, ?, ?, ?, ?)' > > Traceback (13340): > Module: Kernel::System::NotificationEvent::NotificationAdd Line: 375 > Module: main::_MigrateNotifications Line: 1115 > Module: ./scripts/DBUpdate-to-5.pl Line: 162 > > error. > > [Mon May 23 13:17:51 2016] DBUpdate-to-5.pl: Died at > ./scripts/DBUpdate-to-5.pl line 167. > error encountered processing > /usr/share/dbconfig-common/scripts/otrs2/upgrade/pgsql/5.0.1: > /usr/share/dbconfig-common/scripts/otrs2/upgrade/pgsql/5.0.1 exited with > non-zero status > dbconfig-common: otrs2 configure: aborted. > dbconfig-common: flushing administrative password > dpkg: error processing package otrs2 (--configure): > subprocess installed post-installation script returned error exit status 1 > > > > cheers, > > Andreas -- /* Mit freundlichem Gruß / With kind regards, Patrick Matthäi GNU/Linux Debian Developer Blog: http://www.linux-dev.org/ E-Mail: pmatth...@debian.org patr...@linux-dev.org */
