Package: otrs2 Version: 6.0.10-1 Dear Maintainer,
the otrs2 packages 5.0.16-1+deb9u5 and 6.0.10-1 currently provides the following example for the otrs.SetPermissions.pl script within /usr/share/doc/otrs2/README.Debian: --- /usr/share/otrs/bin/otrs.SetPermissions.pl --otrs-user=otrs --otrs-group=www-data --web-user=www-data --web-group=www-data /usr/share/otrs/ --- I currently don't have a 6.0.10 installation at hand but running that command on a 5.0.16-1+deb9u5 installation is showing those messages: --- Unknown option: otrs-group Unknown option: web-user --- Running the otrs.SetPermisions.pl --help shows the following output: --- bin/otrs.SetPermissions.pl - set OTRS file permissions Copyright (C) 2001-2014 OTRS AG, http://otrs.com Usage: otrs.SetPermissions.pl --web-group=<WEB_GROUP> # web server group ('www', 'www-data' or similar) [--otrs-user=<OTRS_USER>] # OTRS user, defaults to 'otrs' [--admin-group=<ADMIN_GROUP>] # admin group, defaults to 'root' [--skip-article-dir] # Skip var/article as it might take too long on some systems. [--skip-regex="..."] # Add another skip regex like "^/var/my/directory". # Paths start with / but are relative to the OTRS directory. # --skip-regex can be specified multiple times. [--dry-run] # only report, don't change [--help] Example: otrs.SetPermissions.pl --web-group=www-data ---

