Yes, updated instructions in readme will be enough. Also note that otrs.SetPermissions.pl will not work on Debian as expected (and why) would by fine...
Thanks, Radim From: Patrick Matthäi [mailto:[email protected]] Sent: Tuesday, October 09, 2018 11:39 AM To: Stoklasa Radim <[email protected]>; [email protected] Subject: Re: Bug#909160: Still outdated example for otrs.SetPermissions.pl in README.Debian Am 27.09.2018 um 01:03 schrieb Stoklasa Radim: 2) Running otrs.SetPermissions.pl won't enable usage of buildin package manager as advised in readme. Script otrs.SetPermissions.pl refuses to follow symlinks (by design), so content of directory /usr/share/otrs/var/ (pointing to /var/lib/otrs/) won't get correct permissions. Therefore packages can't be correctly installed from web interface (by www-data user). In my case, I had to change permissions by hand on otrs/var/ tree. Maybe providing patched version of otrs.SetPermissions.pl in Debian package may solve this issue (I'm not familiar with perl, so I'm not able to provide patch). IMO changing the script to following symlinks will open security holes. So I think it is better to change the instructions to use chown/chmod in /var/lib/otrs and /usr/share/otrs to change the group to www-data? -- /* Mit freundlichem Gruß / With kind regards, Patrick Matthäi GNU/Linux Debian Developer Blog: http://www.linux-dev.org/ E-Mail: [email protected] <mailto:[email protected]> [email protected] <mailto:[email protected]> */

