Package: hplip Version: 3.20.11+dfsg0-1 Severity: important Tags: upstream X-Debbugs-Cc: alx.manpa...@gmail.com
Dear Maintainer, I bought a new ScanJet Pro 2500 f1. After plugging it, I tried to scan a document, but it is not detected by the scanning programs. $ lsusb | grep -i hp; Bus 001 Device 005: ID 03f0:6005 HP, Inc HP ScanJet Pro 2500 f1 I tried to follow the instructions I found here: https://bugs.launchpad.net/hplip/+bug/1847142 However, the ones I could follow, didn't work (as happened to the reporter of that bug too), and there were others (at the end of that discussion; about rebuilding hplip), that I didn't understand, and so I couldn't follow. I'm running sid, with a few experimental packages. If you update experimental with a fix for this, I'll be happy to test it. Thanks, Alex -- Package-specific info: Saving output in log file: /home/user/hp-check.log HP Linux Imaging and Printing System (ver. 3.20.11) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version warning: debian-unstable version is not supported. Using debian-10.6 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 5.10.0-1-amd64 #1 SMP Debian 5.10.5-1 (2021-01-09) GNU/Linux Host: ADY-debian-11 Proc: 5.10.0-1-amd64 #1 SMP Debian 5.10.5-1 (2021-01-09) GNU/Linux Distribution: debian unstable Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.20.11 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for debian distro unstable version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.20.11 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip html=/usr/share/doc/hplip-doc icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.20.11 restricted-build=no ui-toolkit=qt5 qt3=no qt4=no qt5=yes policy-kit=yes lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=no class-driver=no Current contents of '/var/lib/hp/hplip.state' file: [plugin] installed = 1 eula = 1 version = 3.20.11 Current contents of '~/.hplip/hplip.conf' file: [commands] scan = /usr/bin/simple-scan %SANE_URI% [fax] email_address = voice_phone = [last_used] device_uri = "hp:/usb/Deskjet_2050_J510_series?serial=CN0772H0ZD05D1" printer_name = working_dir = . [polling] device_list = enable = false interval = 5 [refresh] enable = false rate = 30 type = 1 [settings] systray_messages = 0 systray_visible = 0 [upgrade] last_upgraded_time = 1610729923 notify_upgrade = false pending_upgrade_time = 0 [installation] date_time = 01/15/21 18:35:26 version = 3.20.11 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> ------------------------- | External Dependencies | ------------------------- error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running' gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.53.3 OK - xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK - scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.31 OK - dbus DBus - Message bus system REQUIRED - 1.12.20 OK - policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK - network network -wget OPTIONAL - 1.21 OK - error: avahi-utils avahi-utils OPTIONAL - - MISSING 'avahi-utils needs to be installed' ------------------------ | General Dependencies | ------------------------ libjpeg libjpeg - JPEG library REQUIRED - - OK - error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed' error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed' libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK - error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed' sane SANE - Scanning library REQUIRED - - OK - error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed' error: libavahi-dev libavahi-dev REQUIRED - - MISSING 'libavahi-dev needs to be installed' error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed' libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK - python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.9.1 OK - python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed' error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed' python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK - python3-xml Python XML libraries REQUIRED - 2.2.10 OK - python3-devel Python devel - Python development files REQUIRED 2.2 3.9.1 OK - python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.1.0 OK - python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.59 OK - -------------- | COMPILEDEP | -------------- error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed' gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.2.1 OK - make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK - --------------------- | Python Extentions | --------------------- cupsext CUPS-Extension REQUIRED - 3.20.11 OK - hpmudext IO-Extension REQUIRED - 3.20.11 OK - ---------------------- | Scan Configuration | ---------------------- '/etc/sane.d/dll.d/hpaio' not found. hpaio HPLIP-SANE-Backend REQUIRED - 3.20.11 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.20.11 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ No Scanner found. -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- Deskjet-2050-J510-series ------------------------ Type: Printer Device URI: hp:/usb/Deskjet_2050_J510_series?serial=CN0772H0ZD05D1 PPD: /etc/cups/ppd/Deskjet-2050-J510-series.ppd warning: Failed to read /etc/cups/ppd/Deskjet-2050-J510-series.ppd ppd file PPD Description: Printer status: printer Deskjet-2050-J510-series disabled since Fri Jan 15 17:56:22 2021 - Unplugged or turned off [31;01merror: Unable to communicate with device (code=12): hp:/usb/Deskjet_2050_J510_series?serial=CN0772H0ZD05D1[0m error: Device not found error: Communication status: Failed -------------- | PERMISSION | -------------- ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- error: 'cups' package is missing or 'cups' service is not running. error: 'libcups2' package is missing/incompatible error: 'libcups2-dev' package is missing/incompatible error: 'cups-bsd' package is missing/incompatible error: 'cups-client' package is missing/incompatible error: 'libcupsimage2' package is missing/incompatible error: 'libcupsimage2-dev' package is missing/incompatible error: 'libusb-1.0.0-dev' package is missing/incompatible error: 'libsane-dev' package is missing/incompatible error: 'libavahi-client-dev' package is missing/incompatible error: 'libavahi-core-dev' package is missing/incompatible error: 'libavahi-common-dev' package is missing/incompatible error: 'libsnmp-dev' package is missing/incompatible error: 'snmp' package is missing/incompatible error: 'python3-pyqt4' package is missing/incompatible error: 'gtk2-engines-pixbuf' package is missing/incompatible error: 'libtool' package is missing/incompatible error: 'libtool-bin' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'avahi-utils' package is missing/incompatible error: 'python3-dbus.mainloop.qt' package is missing/incompatible Total Errors: 12 Total Warnings: 0 Done. -- System Information: Debian Release: bullseye/sid APT prefers unstable APT policy: (500, 'unstable'), (1, 'experimental') Architecture: amd64 (x86_64) Kernel: Linux 5.10.0-1-amd64 (SMP w/4 CPU threads) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US:en Shell: /bin/sh linked to /usr/bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages hplip depends on: ii adduser 3.118 ii cups 2.3.3op1-6 ii hplip-data 3.20.11+dfsg0-1 ii libc6 2.31-9 ii libcups2 2.3.3op1-6 ii libdbus-1-3 1.12.20-1 ii libhpmud0 3.20.11+dfsg0-1 ii libpython3.9 3.9.1-2 ii libsane-hpaio 3.20.11+dfsg0-1 ii libsane1 1.0.31-4 ii lsb-base 11.1.0 ii printer-driver-hpcups 3.20.11+dfsg0-1 ii python3 3.9.1-1 ii python3-dbus 1.2.16-4+b1 ii python3-gi 3.38.0-1+b2 ii python3-pexpect 4.8.0-1 ii python3-pil 8.1.0-1 ii python3-reportlab 3.5.59-1 ii wget 1.21-1+b1 ii xz-utils 5.2.5-1.0 Versions of packages hplip recommends: ii avahi-daemon 0.8-3 ii policykit-1 0.105-29 ii printer-driver-postscript-hp 3.20.11+dfsg0-1 ii sane-utils 1.0.31-4 Versions of packages hplip suggests: pn hplip-doc <none> ii hplip-gui 3.20.11+dfsg0-1 ii python3-notify2 0.3-4 ii system-config-printer 1.5.13-1 -- no debconf information