On Tue, Apr 13, 2021 at 10:29:44PM +0200, Ola Lundqvist wrote: > If we should have someone on standby we also need some procedure to detect > that this person should step in. > In principle we have a lot of people on standby already. I guess many in > the team could step in most weeks already.
both of this could be solved by having a default 2nd person in charge aka
standby.
> I myself could have stepped in, but since we have no obvious procedure in
> stepping in, and I did not want to step on anyone toes, I did not.
no reaction for 24/36h => standby person is autmatically asked to step in.
(we'd just need to define whether its 24 or 36 or whatever.)
> So the question is, should we have some method of detecting an absent
> front-desk? If we do, we should probably have it automated...
no reply within 24/36: => absent front-desk.
--
cheers,
Holger
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