Bas Zoetekouw <[EMAIL PROTECTED]> writes: > Hmm, this would indeed be a better solution, the only problem being that > it's not very easily automated. Maybe the bug should also be tagged > appropriately (unactive or something) when sending the QA question. Then > my script can easily determine which one to remove.
I have nothing against the script (though I haven't seen it). But I do think that these tasks are something for which automation helps, but really, require a person to look at the history of the case. Most of the time it's trivial, but a certain percentage of them require a person to read the log, and figure out what's happening. It's an AI Complete task.