Hi, I recently purchased a factory recertified Fantom Drives 120 GB USB drive. I have just begun to use it, and I'm experiencing major headaches. Every now and then (I don't see a triggering condition or chronological pattern, but I see the problem several times a day) the drive goes offline. Sometimes remounting fixes it, but at least twice (including the period after the second incident seen below in the log) it required power cycling. One of those times its status light went red; usually it stays its normal blue, including during and after the second incident below. I don't know much about HDDs; I'm including copious syslog extracts from the last couple of failures. Is this a hardware problem? Is there anything I can do?
Aug 28 21:29:37 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 3 Aug 28 21:29:37 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 21:29:38 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 21:29:38 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 3 Aug 28 21:29:38 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 21:29:38 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 21:29:38 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 3 Aug 28 21:29:39 lizzie kernel: usb 5-7: device not accepting address 3, error -71 Aug 28 21:29:39 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 3 Aug 28 21:29:39 lizzie kernel: usb 5-7: device not accepting address 3, error -71 Aug 28 21:29:39 lizzie kernel: usb 5-7: USB disconnect, address 3 Aug 28 21:29:39 lizzie kernel: sd 0:0:0:0: [sda] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK Aug 28 21:29:39 lizzie kernel: end_request: I/O error, dev sda, sector 124256335 Aug 28 21:29:39 lizzie kernel: Buffer I/O error on device sda1, logical block 15532034 Aug 28 21:29:39 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 21:29:39 lizzie kernel: sd 0:0:0:0: [sda] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK Aug 28 21:29:39 lizzie kernel: end_request: I/O error, dev sda, sector 8279 Aug 28 21:29:39 lizzie kernel: Buffer I/O error on device sda1, logical block 1027 Aug 28 21:29:39 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 21:29:39 lizzie kernel: usb 5-7: new high speed USB device using ehci_hcd and address 4 Aug 28 21:29:40 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 21:29:40 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 21:29:40 lizzie kernel: usb 5-7: new high speed USB device using ehci_hcd and address 5 Aug 28 21:29:40 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 21:29:40 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 21:29:40 lizzie kernel: usb 5-7: new high speed USB device using ehci_hcd and address 6 Aug 28 21:29:41 lizzie kernel: usb 5-7: device not accepting address 6, error -71 Aug 28 21:29:41 lizzie kernel: usb 5-7: new high speed USB device using ehci_hcd and address 7 Aug 28 21:29:41 lizzie kernel: usb 5-7: device not accepting address 7, error -71 Aug 28 21:30:26 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:30:26 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:30:26 lizzie kernel: EXT3-fs error (device sda1): ext3_get_inode_loc: unable to read inode block - inode=7766021, block=15532034 Aug 28 21:30:26 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:30:26 lizzie kernel: Buffer I/O error on device sda1, logical block 0 Aug 28 21:30:26 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 21:30:26 lizzie kernel: EXT3-fs error (device sda1) in ext3_reserve_inode_write: IO failure Aug 28 21:30:26 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:30:26 lizzie kernel: Buffer I/O error on device sda1, logical block 0 Aug 28 21:30:26 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 21:30:26 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:30:26 lizzie last message repeated 5 times Aug 28 21:30:26 lizzie kernel: EXT3-fs error (device sda1): ext3_find_entry: reading directory #7766021 offset 0 Aug 28 21:30:26 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:30:26 lizzie kernel: Buffer I/O error on device sda1, logical block 0 Aug 28 21:30:26 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 21:30:26 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:30:32 lizzie last message repeated 2 times Aug 28 21:30:32 lizzie kernel: journal_bmap: journal block not found at offset 14926 on sda1 Aug 28 21:30:32 lizzie kernel: Aborting journal on device sda1. Aug 28 21:30:32 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:30:32 lizzie kernel: Buffer I/O error on device sda1, logical block 1545 Aug 28 21:30:32 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 21:30:44 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:30:44 lizzie kernel: ext3_abort called. Aug 28 21:30:44 lizzie kernel: EXT3-fs error (device sda1): ext3_journal_start_sb: Detected aborted journal Aug 28 21:30:44 lizzie kernel: Remounting filesystem read-only Aug 28 21:30:47 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:30:52 lizzie last message repeated 3 times Aug 28 21:32:33 lizzie kernel: scsi 0:0:0:0: rejecting I/O to dead device Aug 28 21:32:40 lizzie last message repeated 2 times Aug 28 21:32:40 lizzie kernel: Buffer I/O error on device sda1, logical block 1545 Aug 28 21:32:40 lizzie kernel: lost page write due to I/O error on sda1 [snip] Aug 28 22:38:47 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 8 Aug 28 22:38:47 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 22:38:47 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 22:38:47 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 8 Aug 28 22:38:47 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 22:38:48 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 22:38:48 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 8 Aug 28 22:38:48 lizzie kernel: usb 5-7: device not accepting address 8, error -71 Aug 28 22:38:48 lizzie kernel: usb 5-7: reset high speed USB device using ehci_hcd and address 8 Aug 28 22:38:49 lizzie kernel: usb 5-7: device not accepting address 8, error -71 Aug 28 22:38:49 lizzie kernel: usb 5-7: USB disconnect, address 8 Aug 28 22:38:49 lizzie kernel: sd 1:0:0:0: scsi: Device offlined - not ready after error recovery Aug 28 22:38:49 lizzie kernel: sd 1:0:0:0: [sda] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK Aug 28 22:38:49 lizzie kernel: end_request: I/O error, dev sda, sector 63007 Aug 28 22:38:49 lizzie kernel: Buffer I/O error on device sda1, logical block 7871 Aug 28 22:38:49 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 22:38:49 lizzie kernel: Aborting journal on device sda1. Aug 28 22:38:49 lizzie kernel: EXT3-fs error (device sda1) in ext3_reserve_inode_write: Journal has aborted Aug 28 22:38:49 lizzie kernel: Buffer I/O error on device sda1, logical block 0 Aug 28 22:38:49 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 22:38:49 lizzie kernel: EXT3-fs error (device sda1) in ext3_dirty_inode: Journal has aborted Aug 28 22:38:49 lizzie kernel: journal commit I/O error Aug 28 22:38:49 lizzie kernel: Buffer I/O error on device sda1, logical block 1027 Aug 28 22:38:49 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 22:38:49 lizzie kernel: Buffer I/O error on device sda1, logical block 14254082 Aug 28 22:38:49 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 22:38:49 lizzie kernel: Buffer I/O error on device sda1, logical block 15532034 Aug 28 22:38:49 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 22:38:49 lizzie kernel: scsi 1:0:0:0: rejecting I/O to dead device Aug 28 22:38:49 lizzie kernel: Buffer I/O error on device sda1, logical block 0 Aug 28 22:38:49 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 22:38:49 lizzie kernel: scsi 1:0:0:0: rejecting I/O to dead device Aug 28 22:38:49 lizzie kernel: EXT3-fs error (device sda1): ext3_find_entry: reading directory #2 offset 0 Aug 28 22:38:49 lizzie kernel: scsi 1:0:0:0: rejecting I/O to dead device Aug 28 22:38:49 lizzie kernel: Buffer I/O error on device sda1, logical block 0 Aug 28 22:38:49 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 22:38:49 lizzie kernel: scsi 1:0:0:0: rejecting I/O to dead device Aug 28 22:38:49 lizzie kernel: EXT3-fs error (device sda1): ext3_find_entry: reading directory #2 offset 0 Aug 28 22:38:49 lizzie kernel: scsi 1:0:0:0: rejecting I/O to dead device Aug 28 22:38:49 lizzie kernel: Buffer I/O error on device sda1, logical block 0 Aug 28 22:38:49 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 22:38:49 lizzie kernel: scsi 1:0:0:0: rejecting I/O to dead device Aug 28 22:38:49 lizzie kernel: EXT3-fs error (device sda1): ext3_find_entry: reading directory #2 offset 0 Aug 28 22:38:49 lizzie kernel: scsi 1:0:0:0: rejecting I/O to dead device Aug 28 22:38:49 lizzie kernel: Buffer I/O error on device sda1, logical block 0 Aug 28 22:38:49 lizzie kernel: lost page write due to I/O error on sda1 Aug 28 22:38:49 lizzie kernel: ext3_abort called. Aug 28 22:38:49 lizzie kernel: EXT3-fs error (device sda1): ext3_journal_start_sb: Detected aborted journal Aug 28 22:38:49 lizzie kernel: Remounting filesystem read-only Aug 28 22:38:49 lizzie kernel: usb 5-7: new high speed USB device using ehci_hcd and address 9 Aug 28 22:38:49 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 22:38:49 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 22:38:49 lizzie kernel: usb 5-7: new high speed USB device using ehci_hcd and address 10 Aug 28 22:38:50 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 22:38:50 lizzie kernel: usb 5-7: device descriptor read/64, error -71 Aug 28 22:38:50 lizzie kernel: usb 5-7: new high speed USB device using ehci_hcd and address 11 Aug 28 22:38:50 lizzie kernel: usb 5-7: device not accepting address 11, error -71 Aug 28 22:38:50 lizzie kernel: usb 5-7: new high speed USB device using ehci_hcd and address 12 Aug 28 22:38:51 lizzie kernel: usb 5-7: device not accepting address 12, error -71 [snip] Aug 28 22:39:27 lizzie kernel: scsi 1:0:0:0: rejecting I/O to dead device Aug 28 22:39:50 lizzie last message repeated 4 times Aug 28 22:51:19 lizzie -- MARK -- Celejar -- mailmin.sourceforge.net - remote access via secure (OpenPGP) email ssuds.sourceforge.net - A Simple Sudoku Solver and Generator Celejar -- mailmin.sourceforge.net - remote access via secure (OpenPGP) email ssuds.sourceforge.net - A Simple Sudoku Solver and Generator -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". 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