On Thu, 09 Sep 2010 23:28:50 +0530, Kousik Maiti wrote:

> On Thu, Sep 9, 2010 at 11:11 PM, Camaleón wrote:
> 
>> Can you provide additional data?
>>
>> For example, can he browse the web just fine or is he getting also a
>> "time out"?
>>
>> Does the e-mail provider (or the ISP he is connecting through) require
>> a specific configuration, like proxy settings or VPN setup?

> Sites are open properly and mail account is also opening via web without
> any problem .

Okay, so no problem with connection settings.

Does it fail while sending e-mails, receiving or both?

Can he connect via telnet session?

telnet pop3.mymailserver.com 110
user username
pass password
...

Greetings,

-- 
Camaleón


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