On Tue, Mar 31, 2026 at 9:31 PM Charles Curley <[email protected]> wrote: > > On Tue, 31 Mar 2026 13:27:03 -0500 > John Hasler <[email protected]> wrote: > > > nwe writes: > > > After hours of frustration I finally made contact with a real person > > > at google who bluntly told me there is just nothing they can do > > > until the account lockout period expires. > > > > An actual person at Google? Amazing. > > Indeed. How? > > I had thought of snail mailing such companies' address for legal > service but I have not yet been desperate to filter my problem through > a legal department.
Off-topic, but we had to send a letter to Google's Legal to get something done. My mother fell for one of those Facebook scams when some buyer (scammer) says they are buying an item for sale, but tells the seller (my mother) that she needs to enter a code in a form to ensure the seller is not a scammer. As it turns out, the scam was for a Google phone number associated with my mother's GMail account. Google sent a code to my mother, and my mother forwarded it to the scammer. The letter to Google demanded the phone number be shut down and documented the scam. Jeff
