I think I found the problem...... The mail server has a reverse DNS... but
the IP they were assigned has not been entered in the DNS list...

so their IP address did not have a reverse DNS on it...

Bennie

----- Original Message -----
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, February 08, 2002 8:15 AM
Subject: Re: [Declude.JunkMail] No Reverse DNS


>
> >I got this from a customer on my service, using my mail server... We have
> >reverse DNS...
> >Why did we get this message?
>
> Most likely because you don't really have reverse DNS.
>
> A lot of people set up a reverse DNS entry in their DNS servers, and
assume
> that they now have a reverse DNS entry.  But that's kind of like putting a
> new domain in your DNS servers without registering it; nobody will be able
> to find it.  For the reverse DNS entry to work, your ISP needs to either
> have the reverse DNS entry or delegate authority for it to you.
>
> If you post the complete headers of the E-mail (including the Received:
> headers), I can provide some more information about it.
>                             -Scott
>
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