Thanks for your reply.  I was surprised to learn of your success rate with
admins.  Though I'd never made any attempts to notify admins, I would have
expected a lower response rate figuring that most admins that have problems
today, are ignorant of how to fix them.  Do you find yourself having to talk
other admins through the process?  Also it seems that alot of the problem
senders are bulk subscriptions and replies would go to non-existent
accounts.

I'll give it a try on a case by case basis.

Thanks

-----Original Message-----
From: Kevin Bilbee [mailto:[EMAIL PROTECTED]
Sent: Tuesday, September 02, 2003 4:40 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] REVDNS and HELOBOGUS


We only white list after emailing the user and the mail admin. It is in
their best interest to fix the RDNS and HELO bogus issues.

Attached is the email I send to them.

Why should I slow the processing of email on our server for a few ignorant
admins. I also send an automated email to all users on our server telling
them what email has been held and giving them the option to recover the
mesages. In sending the automated email I no longer have to go through the
held emails, the users do it.

I get about 1/3 of the admins thanking me for telling them of their config
issues, 1/3 who think they have it configured that way for security reasons,
and 1/3 who do not even reply.


Kevin Bilbee




> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Agid, Corby
> Sent: Tuesday, September 02, 2003 4:11 PM
> To: 'Declude. Junkmail (E-mail)
> Subject: [Declude.JunkMail] REVDNS and HELOBOGUS
>
>
> Hello,
>
>   We get a lot of false postives from sites that fail two of  three simple
> tests such as  REVDNS, HELOBOGUS and BADHEADERS which combined have just
> enough weight (10 to12 ), to get tagged as spam.  I have been whitelisting
> as I learn about them, which seems to be approx one to three entries per
> day.
>
> Do most people reduce the weight of these tests or increase the
> threshold of
> what's considered spam, or just whitelist as needed?
>
> Just curious.
>
> Corby
>
>
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