I have just spent the last 24 hours slowly feeding messages back into the message queue after queue manager quit delivering. It has happened before, and I have seen posts on the Imail list discussing queue manager hanging. The real problem is, the service is running, it just isn't doing anything.
Charles not that this solves your issue, but this happens to us about once a month or so. Usually just a restart fixes the issue. I suspect it could be a bad message that kills it internally. However, I have never been able to hunt that message down or get a break on what is causing the issue.
Because of this issue I wrote a Windows service that not only monitors the imail queue it also monitors the declude overflow directory. You can setup different types of alerts (size and growth percentage) to notify you or run an external script when things exceed your thresholds. This has saved me many times. It's always better to get an alert when the queue has 1000 Q*.smd files backed up than 50K...
If your interested in this app you can grab a copy of QueueMon from my link below.
Darrell
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Check out http://www.invariantsystems.com for utilities for Declude And Imail. IMail/Declude Overflow Queue Monitoring, MRTG Integration, and Log Parsers.
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