SmarterMail does have one nice feature in this regard. It offers the
ability to prohibit forwarding to certain domains, namely aol.com.
It seems that AOL has created themselves quite a reputation in the
business by indiscriminately blocking legitimate mail servers through
the use of this poorly implemented spam reporting feature that has no
concept of forwarded E-mail. So many people have had issues that there
is no way that AOL doesn't know that they have an issue also, but the
clearly have failed to fix it.
Matt
Dan Horne wrote:
Before blocking all AOL
forwarding, we had one travel agency that forwarded almost all their
users to AOL. I can't count the number of times that VALID REPLIES to
customer requests were reported as spam to AOL by the VERY SAME
CUSTOMER THAT REQUESTED THE INFORMATION! It is unbelievable, really.
Thank goodness I was able to convince the supes to let us stop all that
forwarding business. The submit spam button is all-too-convenient and
is too frequently used as a delete button.
AOL's "submit spam" button is a
crock. I've seen numerous legitimate messages on my feedback loop,
including online purchase confirmations!
G.Z.
-----
Original Message -----
Sent: Thursday, August 11, 2005 9:16 AM
Subject: re: [Declude.JunkMail] Use different weight for
aliases forwarding to AOL ?
We actually had a user, who did not want
to be set-up with Declude filtering, forward all his mail to an AOL
account. Then he'd hit AOL's "Report as Spam" button on every piece of
junk he had forwarded to himself. Needless to say, it was not a very
wise thing to do since all AOL saw was a lot of spam being reported
from our mail server IP.
Shayne
From: Chris Ulrich
<[EMAIL PROTECTED]>
Sent: Thursday, August 11, 2005 7:36 AM
To: [email protected]
Subject: [Declude.JunkMail] Use different weight for aliases
forwarding to AOL ?
We've run into an issue with customers who set ALIAS accounts that
forward
to AOL.
Messages that have "some weight" here (ie. weight 11, not enough to be
blocked or deleted) are being flagged as SPAM at AOL.
AOL sees us as the originator since we are forwarding in the message.
How would I configure to, for example, DELETE any messages being
"aliased"
/ forwarded over to AOL that exceed WEIGHT 10 ?
(and I'm not set in stone on the numbers... just need to know the right
syntax). I don't know if the fact that it is "forwarded" via an alias
into an address, as opposed to being originally "TO" that AOL address,
makes a difference.
Thanks !!
Chris
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