CBL:Re: [Declude.JunkMail] So - what happened with the Downgrade

[declude]

I would also like to add my DEEP concern about this issue.   I have yet to see an adequate explanation about the problem or any steps that are being taken to prevent it in the future.   It would be helpful if Declude would explain how this "phone home" feature works so we can better address issues when it doesn't.   Don ----- Original Message ----- From: Andy Schmidt To: Declude.JunkMail@declude.com Sent: Thursday, December 29, 2005 10:32 AM Subject: [Declude.JunkMail] So - what happened with the Downgrade Hi,   After all this turmail last weekend, where several users suffered a "downgrade" from Pro which strangely coincided with the unavailability of a certain host name at Declude - and which equally strangely seemed to fix itself after Declude fixed that problem on Monday -- I'm wondering what the outcome of all that was?   Has that "coincidence" been sufficiently explained so that we ALL can sleep better THIS weekend?   What about the apparent resource leakage that seemed to occur at those clients while Declude's  hardware problem was going on?  Has it been investigated to determine if there is a problem in the exception handling that might cause an ever-increasing resource consumptions?   I would really like to get an update on what has been accomplished this week to shed some light into this whole matter to put my mind at ease. Best Regards Andy Schmidt Phone:  +1 201 934-3414 x20 (Business) Fax:    +1 201 934-9206