Will,

There is a known issue with certain versions of Imail where the network
stack gets confused and DNS no longer resolves. By stop/starting the
decludeproc service this resets the winsock and therefore corrects the
problem. If you had stop/start the Imail smtp services you would have had
the same result. To fix this bug in Imail we added a directive called
WINSOCKCLEANUP ON which is located in your declude.cfg what this does is
reset the winsock everytime the proc directory reaches 0

Any customer who purchased Declude prior 8 Feb 06 can always run the
software regardless if they have a valid service agreement or not. The
service agreement entitles these customers to the latest version of the
software and customer support.

David B
www.declude.com

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Will
Sent: Thursday, April 20, 2006 3:36 PM
To: [email protected]
Subject: [Declude.JunkMail] Backlogged Proc Folder

Imail 8.22 with Declude 3.0.5.22

A few days ago I started having continual problems with my proc folder
backlogging mail.  I would notice that after a while, I could no longer
resolve DNS names or use name resolution of any kind on the server until
restarting the decludeproc service.

I have fought this battle before, which was about six months to a year ago.
At that time, I upgraded declude and created a script to monitor my proc
folder and restart the service if it went over 2000 files.

Having fought this for the last couple days I logged onto declude.com to
update and found that my service agreement expired three days ago.  Odd
coincidence.  Can having a lapses service agreement cause declude to have
scanning issues or process mail slower?

I bought a new service agreement for the hell of it and upgraded.
Purged my proc folder (sorry customers) and now mail seems to be processing
properly.

Lastly, I have junk pro and av pro, but have never used hijack.  Is there
any advantage to using the security suite?

Will


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