Hi Jay-
You are absolutely right, but the customer doesn't see it that way. If he
can get one website hosted for $10/month, he ought to be able to get two
hosted for $15, and if we screw up and lose some orders, there's another
$10/month outfit out there somewhere to replace us.
Ordinarily, I tell folks like that to come back when they're serious, but in
this case, he's spending mucho dollars a year with us for an enterprise-wide
email solution and he just refuses to understand why it is so complicated
and expensive to back up his website.
-d
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