Don, We were recently listed as well. I sent it the ticket like you did and it took almost a week to get a response. I submitted a fairly good explanation and they did de-list me but it did take a while.
Justin -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Tuesday, October 12, 2010 1:00 PM To: [email protected] Subject: [Declude.JunkMail] Sorbs delisting Does anyone have any experience getting delisted from Sorbs? Over the weekend we got listed in the Sorbs Spam database. When I go to their website and check our IP (216.145.245.98), I see a single spam entry that is from 2006. Through their website, I submitted a ticket requesting more information on why/when we sent spam and asked to be delisted. I get an automated response with a ticket number and then nothing. I emailed them using the ticket number I received and still no response. If we have an issue, we will clean it up but they haven't responded to any requests. Since we are listed in Sorbs, we are now listed in Senderbase. This has been a very frustrating experience. If anyone can offer any suggestions, I would appreciate it. Thanks, Don --- [This E-mail was scanned by Declude] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [email protected], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned by Declude] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [email protected], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
