We use the subject [SPAM] to indicate that the server thought it was SPAM. We found that this provokes more user thought than [SPAM??].
1- [SPAM] indicates that some process has actually concluded something about the email and the user must act in order to correct the problem if it not SPAM (ie. contact an admin to whitelist the address, etc). 2- If the email is SPAM, then the user feels confident in the servers ability to determine what SPAM is. 3- [SPAM??] tends to lead the user to dismiss the message as "What are you asking me for, I don't have time to determine if it is SPAM!" If the user is asked to do something (determine if the message is SPAM) they will feel burdened, but if the user thinks the server has done something wronte (incorrectly determined the message is SPAM) they will feel like a hero for indentifying the problem to an admin. :-)) Todd -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Dale McDiarmid Sent: Monday, May 20, 2002 10:29 AM To: [EMAIL PROTECTED] Subject: [Declude.JunkMail] Advice for SUBJECT text Hello... Installed JunkMail on my corporate mailserver (150 employees), and so far, I've set the SUBJECT text to [Spam]. My boss thinks it should be something less definate. He suggests [Spam?] in order to give the impression that the message *may* be spam. I'm interested in what other admins who use SUBJECT are doing for your text, and why. Thx, D. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". You can E-mail [EMAIL PROTECTED] for assistance. You can visit our web site at http://www.declude.com . --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". You can E-mail [EMAIL PROTECTED] for assistance. You can visit our web site at http://www.declude.com .
