We had a situation twice today where IMAIL just quit delivering
messages.
We sent out a relatively small mailing of 2,000+ messages from another
sever but the bounces came back to our Imail server. Each time the
server received maybe 200 messages at one time. The declude overflow
folder had 100-170 or so and another 30 in the spool.
Declude left a number of .vir directories and in Task manager there
were many (didn't count them) declude.exe tasks accompanied by an equal
number of sniffer.exe tasks. There was not a corresponding SMTP task
for each one.
Toggling the mail server itself did not help. The messages would not
send using the console.
Finally I rebooted the server. As soon as it came up the
overflow directory emptied and most of the queue emptied except for
the 30 or so messages in the queue which were stuck before reboot in
some stage of delivery. I had to send them one by one from the
console. They all delivered - just took me a few minutes to send
them.
I think all of them were local deliveries from <>. In the
log files I got a few of these errors new to me anyway:
local fail to domain account-main (310) <> 0
I had to delete the .vir directories. Some had files in them.
This is the first time we've seen this in similar mailings.
I think it may have something to do with sniffer's interaction with
declude when a bunch of messages are moved to the overflow directory. Sniffer
is the only significant change we've made in the last few days.
Declude seems to be doing what it is supposed to do but something at
some point simply stops Imail from delivering certain messages in the
spool and then Declude never puts the overflow back until I reboot.
We had a morning mailing and an afternoon mailing and the same thing
happened in each case.
Terry Fritts
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