At 02:44 PM 10/24/2002 -0500, grb wrote:
What I have is one client out of about 80 that swears that declude is a piece of junk and does not work.I don't have a client that uses that software, but I do have one that insisted the filtering was bad and they were getting more Spam then ever before. So I suggested they drop the filter, which they did.
48 hours later they wanted back on Declude and took the time to read our filter request page and fill it out.
The previous Spam filtering we were doing didn't give the customer the option of setting their own filters. Many now leave things at the default for the server, others have refined their filters to their liking. Still others don't have any idea what the filters do, and what they don't understand is a bad thing.
Offer them a run for a couple of days outside the filter and they'll get the picture.
--------------
Rich Griebel
[EMAIL PROTECTED]
http://www.kendra.com
Scanned for Viruses using Declude and F-Prot
---
[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]
---
This E-mail came from the Declude.JunkMail mailing list. To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
type "unsubscribe Declude.JunkMail". The archives can be found
at http://www.mail-archive.com.
