1.) We are failing to receive mail from some places; one being verizon and some within our group are questioning if Declude is somehow preventing the mail from getting through. I do not think that is the case.
This should be relatively easy to determine.
First, see if you can find the E-mail in the IMail SMTP log files. If there are SMTPD lines for the E-mail, and one of them includes a spool file name, IMail accepted the E-mail. If not, IMail did not accept the E-mail.
Then, you can check the Declude JunkMail log file to see what happened to the E-mail.
Finally, you can check the IMail SMTP log file for "SMTP-" or "SMTP" log file entries, which would indicate IMail attempting to deliver the E-mail.
2.) I got a note from ARIN that our name server for reverse DNS is a lame name server. I was able to verify this using www.DNSreport.com
I have looked into this and undertand that the primary name server for 194.242.199.in-adr.arpa (dns.inet911.com) is not answering authoritatiively. I have checked the configuraton and believe the delegation to be set up correctly.
This can get very confusing, and depends on what type of DNS server you are using.
However, http://192.168.0.3/tools/lookup.ch?ip=70.194.242.199.in-addr.arpa.&type=PTR&server=dns.inet911.com and http://192.168.0.3/tools/lookup.ch?ip=70.194.242.199.in-addr.arpa.&type=PTR&server=dns2.inet911.com show that your DNS servers are reporting authoritatively for the reverse DNS for 199.242.194.70.
-Scott
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