Well, I can help a little with the batch command:

find "12:10 14:" < sys1210.txt | find /c "for delivery"

The only problem with Scott's suggestion was the missing "<" character.  On
my IMail gateway, the fixed batch command actually doubles the number of
messages delivered, because "deliver" appears in two separate lines for each
message.  Changing the second string to "for delivery" or in my gateway
configuration, "rdeliver", shows the actual number.  I also put the "/c"
parameter before search string out of habit.

I can also opine that Scott suggested grinding the log for a given hour,
because it isn't so much the total in a day that counts, the backlog is
really about how many messages are delivered in and out at the same time.

It's not a science, but I can tell you that my PIII @ 1.3 GHz can handle
1000 messages an hour without a backlog.  Under the same load, a PII @ 450
MHz had a significant backlog.

To know if you have a backlog, check your \imail\spool\overflow directory.
I don't know how you can tell retroactively from your logs if there was a
backlog.

The other likely culprit is, as Scott already mentioned, slow or failed DNS,
so that is also a good place to look.

Andrew 8)

-----Original Message-----
From: Kris McElroy [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, December 10, 2003 2:41 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Mail Hanging up


I couldn't get the find "12:10 14:" sys1210.txt | find "deliver" /c to work
so I ran
find "deliver" log1210.txt /c and find "deliver" log1209.txt /c

12-09-03  32,094
12-10-03  19,276 @ 4:15PM

Now remember that this is happening once or twice a week.  Is this low?
high?  Do I need to up the Processor size?  This is really becoming an issue
since it is happening more and more.  Any recommendations would be grateful.




Thanks,


Kris McElroy
[EMAIL PROTECTED]

Chief Technology Officer
Duracom, INC.
www.duracom.net

"I am always doing that which I can not do, in order that I may learn how to
do it."

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Wednesday, December 10, 2003 3:58 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Mail Hanging up



>I have a gateway server that declude Junkmail Pro and Declude Virus are
>installed on along with Imail 7.15.  Every week or two weeks my mail will
be
>delayed between 2 to 4 or even 6 hours.  This machine is a Dual PIII 866
1GB
>Ram, 80 GB IDE Hard Drive 3 com 10/100 NIC.  My question is what can I do
to
>troubleshoot this issue?  If I do look in the logs what can I look for that
>might through a red FLag?  My log files are about 300MB per day for Imail.
>What are real world amounts of mail that Imail can handle?

Normally, this will happen if there is a larger than normal mail volume
during this time -- to the point that IMail (and Declude) can't handle it
all.  If you know your normal mail volume, you can do something such as:

         find "12:10 14:" sys1210.txt | find "deliver" /c

to find out how many E-mails were delivered during that an hour's
time.  That should help track if a high volume of mail was being processed.

Another possible problem is that mail is taking longer than normal to
deliver for some reason.  This would normally be caused by slow DNS.

                                                    -Scott
---
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Declude Virus: Catches known viruses and is the leader in mailserver
vulnerability detection.
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