03/30/2004 22:04:49 Q435810aa00d01c07 WARNING: Could not unlock Z:\IMail\spool\_435810aa00d01c07.~MD due to error #183.
you would search the IMail SMTP log file for "435810aa00d01c07". If you find that two incoming E-mails both use the same spool file name, it's an IMail bug causing the problem.
-Scott
At 05:30 PM 3/31/2004, Kornitz, David wrote:
>Below is a log for a single email, the last line indicates that ther was >an error # 183.
How often is this happening (just this once, occasionally, or for all E-mails)?
the problem occurs in groups or batches
Did it just start happening?
Over the past month or so.
If so, are you aware of any changes made recently?
Updates are being made to "External Plus Test"
What version of IMail are you running?
7.15 HF3
What version of Declude are you running (you can type "\IMail\Declude -diag" from a command prompt to find
out)?
Declude 1.78 (C) Copyright 2000-2004 Computerized Horizons.
Diagnostics ON (Declude v1.78).
The Error #183 means that the file already exists, which means that when Declude JunkMail went to unlock the file (renaming it from _*.~MD to Q*.SMD), there was already a Q*.SMD file there). Most likely, this is a bug in IMail causing a duplicate file to be used. This would happen occasionally on IMail v7.04 and earlier, but I haven't seen it happen since (and I know you're on a version after 7.04, from the length of the spool file names).
-Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation.
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