Any one dealing with users or clients or recipients that may be using
Microsoft CRM, take note:

E-mail messages sent from/via/through Microsoft CRM will fail SUBJECTSPACES
and LONGSUBJECT type tests. This is because CRM automatically adds tracking
information to the subject line. Here is a response I received from a 3rd
party supporting MS CRM:

"This is by design. The GUID is required to be on the subject line. The GUID
is picked up by the CRM Email Exchange Router on incoming and outgoing
email. When the GUID is detected by the router an activity is created in CRM
with the associated GUID records. This GUID is known to be picked up by spam
filters."

A way of countering this is this line in the header: (You could also include
Version 1.2)

X-Mailer: MSCRM Version 1.0

If any one needs more information on this, feel free to contact me off list.

John Tolmachoff
Engineer/Consultant/Owner
eServices For You



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