Re: [Declude.JunkMail] OT: Still need a RoadRunner postmaster contact

[Darin Cox]

Hi Matt,   Appreciate the input.   Yep..already done all of that.  I discovered that disabling DNS Cache and Failed Domain skipping did help.  Mail is getting delivered, just may have delays up to 2 hours.   I have verbose logging on and no messages from RR, just MX connect fail.  I've tried telnetting to them and get the same connect error that way as well.  Unless RR has gone to not showing the error at all and just refusing the connection outright from certiain IPs/subnets, then I'm starting to feel comfortable that it's a problem on their end.  Since I don't have any customers that send bulk mail (I police that religiously), I would seriously doubt that we made it onto their block list...unless someone in the same /24 range got the whole class C listed.  I actually do know of one because of all of the AOL TOS notifications I get from their range....since AOL can't get their notifications right.   Given that there's at least one other report of problems connecting to RR, I'm thinking they're either having trouble or starting to insulate themselves more from the outside world.  Now if I could only reach them...<grin> Darin.     ----- Original Message ----- From: Matt To: [EMAIL PROTECTED] Sent: Tuesday, June 15, 2004 11:44 PM Subject: Re: [Declude.JunkMail] OT: Still need a RoadRunner postmaster contact Darin, During the Hotmail issues that people were reporting, one person reported that it helped when he disabled both "DNS Cache" and "Failed Domain Skipping" on the Queue Manager tab in IMail.  Seemingly this can take a transient problem and make it worse.  I would hope that if RR was blocking you they would be sending you back a proper error code and explanation that could be viewed in your logs.  You might need to turn on Verbose Logging though in order to see this, but I'm not sure if that's necessary. Another thought is to start a telnet session to one of the problematic servers from your server and step through the process of sending E-mail and see if there are any errors kicked back at you. Matt Darin Cox wrote: We're still having problems sending to RoadRunner addresses.  Tons of MX connect fail errors just to RoadRunner MX's.  Mail is getting through, though delayed as much as a couple of hours, since I told IMail not to cache DNS or skip failed domains, but I still need to talk to a RR mail admin to find out what's going on.   BTW, no messages in the log that we are on a block list...just the MX connect fail.   I've been tossed around through [EMAIL PROTECTED], [EMAIL PROTECTED], and [EMAIL PROTECTED].  It's the same old game of wait a few hours to a day, get a useless response, send a reply, wait, then get "referred" to another address.   Anyone have a real email address or phone number? Darin.     -- ===================================================== MailPure custom filters for Declude JunkMail Pro. http://www.mailpure.com/software/ =====================================================