Thanks Matt. Here is my info for support tomorrow: I have Symantec Antivirus Corp 8.1. I have excludes in place for /imail, /email dirs, and /temp Declude 1.79i7 Imail 8.05 F-Prot 3.14a
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Matt Sent: Thursday, July 08, 2004 9:09 PM To: [EMAIL PROTECTED] Subject: Re: [Declude.JunkMail] Error in log and email Scott is best to answer these sorts of questions, but I'm sure that you would help him for you to describe the exact versions of all of the software involved, in this case IMail, Declude and what virus scanners that you have installed for Declude and also on your system. My best guess would be that it appears that something is stealing messages from Declude while they are being processed, and this is most likely a real-time virus scanner that is looking over your spool. You need to make sure that real-time virus scanners aren't set to scan your E-mail directories including the spool and users. It's also possible that IMail stole the message, but less likely. Regarding the postmaster bounce, your server doesn't typically create postmaster notifications for senders coming from other servers. It is typically the sending server that handles the notification back to their user, though it will often quote the SMTP response from your server that was given during the session. You can most likely check your IMail log and find the error that was given to the sending server. Matt Danny K wrote: >Anyone know what the error below means? I have a client who was not able to >get the message from a legit source and imail sent a postmaster response >back to the sender but I don't know how to look and see what the response >was. > >07/07/2004 06:36:43 Qfc66573e00304aa7 Error: Failed; could not open >C:\IMail\spool\Dfc66573e00304aa7.SMD >07/07/2004 06:36:43 Qfc66573e00304aa7 L1 Message OK >07/07/2004 06:36:43 Qfc66573e00304aa7 Tests failed [weight=0]: >07/07/2004 06:36:43 Qfc66573e00304aa7 Couldn't rename SMD to SM$ [5]. >Priority back to 32. > > >--- >[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > >--- >This E-mail came from the Declude.JunkMail mailing list. To >unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >type "unsubscribe Declude.JunkMail". The archives can be found >at http://www.mail-archive.com. > > > > -- ===================================================== MailPure custom filters for Declude JunkMail Pro. http://www.mailpure.com/software/ ===================================================== --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
