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We had a similar problem where simply upping the
Delivery and Retry Threads for the Queue Manager fixed it.
Darin.
----- Original Message -----
Sent: Wednesday, December 15, 2004 2:35 PM
Subject: RE: [Declude.JunkMail] Imail/Declude queues backing up - I
think it's Declude
Ok I did some more digging and think this might be
Declude.
When the _{message_ID}.~MD messages appear, if I stop
the queue service and restart then they turn into Q{message_ID}.RMD
files
If I rename them from RMD to SMD then they are
delivered BUT the Declude Junkmail XNote signature info isn't in the SMTP
header.
So it would seem to me that Declude causing these
messages to become locked... or am I misunderstanding the flow of how Imail
calls Declude?
The RMDs are SMD files that were in-process
when the queue manager was halted. Rename them back to SMDs if you want
them delivered. Same for RTFs and NTFs. NTFs are discussed
here:
IMail - Spool directory - an explanation of
files
Darin.
----- Original Message -----
Sent: Wednesday, December 15, 2004 7:38 AM
Subject: RE: [Declude.JunkMail] Imail/Declude queues backing
up
Just a little more information.
When I restart the queue service, the _{message_ID}.~MD
files are usually instantly renamed to Q{Message_ID}.RMD
I've never seen an .RMD extension --
anyone?
Also, I've noticed a few D{ID}.RTF and D{ID}.NTF
extensions.
Anyone seen these before?
It sounds like running Dr Watson and how it interacts with SMTP
is causing the issue and disabling it might help. I'm not sure how
though.
I have never had this issue (knock on wood), and I have
certainly processed enough E-mail for me to have hit a file that SMTP chokes
on. Our spam blocking performs very well, so it may be that broken
messages are killed by Declude (we have filters for broken/partial
messages).
Since we started gateing E-mail through MS SMTP with ORF,
the issues with spool files being locked for hours disappeared. This
eats up threads and might also contribute to the crashes. We have
configured MS SMTP to timeout after only 1 minute, and as a result, there
are never any of these locked files older than 1 minute in our spool whereas
there used to be many of them. We have only been doing this for about
2 months, so it isn't solely responsible for the fact that we haven't seen
this instability.
Also, once I helped another administrator fix their
issue. What was happening was the IMail Monitor was rebooting SMTP
when it was unresponsive, and it would occasionally cause the server to hang
(about once to several times a day when it started out of the blue).
Turning off the Monitor fixed the problem since the SMTP service was only
non-responsive as a temporary condition, and Monitor was causing the hang by
forcing a restart of the service without properly killing the process.
I don't run Monitor, and SMTP hasn't crashed on my server in my
recollection, even when the server was redlined at 100% for an
hour.
Hope this helps.
Matt
Mark E.
Smith wrote:
This is happening to us on 8.13 2004.8.27.12
More specifically, I'm seeing the messages getting stuck as
_{MESSAGE_ID}.~MD
Imail's support page says these messages are queued for delivery for 2
hours. Problem is they just stay there.
http://support.ipswitch.com/kb/IM-19981110-DD08.htm
If I rename the _ and .~MD message the message goes out but it is NOT
scanned by Declude. (Nothing's in the SMTP header).
We have the queue manager skipping domains and dns cached disabled
(unchecked).
Any thoughts?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Darin Cox
Sent: Tuesday, December 14, 2004 11:36 AM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Imail/Declude queues backing up
What version are you experiencing this with? We had the same
problem with a PDF that IMail choked on. Updating to 8.05
HF3 fixed it for us, and we haven't seen it since.
Darin.
----- Original Message -----
From: "Charles Frolick" <[EMAIL PROTECTED]>
To: "Mark E. Smith" <[EMAIL PROTECTED]>
Sent: Tuesday, December 14, 2004 10:24 AM
Subject: Re: [Declude.JunkMail] Imail/Declude queues backing up
Hello Mark,
Monday, December 13, 2004, 10:04:38 AM, you wrote:
MES> Has anyone experienced a problem when using
Imail/Declude as a gateway
where
MES> some random messages just seem to backup in the queue
for no reason?
We'll
MES> go into Imail's queue manager, select them and hit send
now and the
queue
MES> opens up a flood gate of messages.
MES> I wish I had more info but I'm not sure where to dig right now.
I have just spent the last 24 hours slowly feeding messages back into
the message queue after queue manager quit delivering. It has happened
before, and I have seen posts on the Imail list discussing queue
manager hanging. The real problem is, the service is running, it just
isn't doing anything.
--
Best regards,
Charles mailto:[EMAIL PROTECTED]
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