Re: [Declude.JunkMail] Imail/Declude queues backing up

[Matt]

It sounds like running Dr Watson and how it interacts with SMTP is causing the issue and disabling it might help.  I'm not sure how though. I have never had this issue (knock on wood), and I have certainly processed enough E-mail for me to have hit a file that SMTP chokes on.  Our spam blocking performs very well, so it may be that broken messages are killed by Declude (we have filters for broken/partial messages). Since we started gateing E-mail through MS SMTP with ORF, the issues with spool files being locked for hours disappeared.  This eats up threads and might also contribute to the crashes.  We have configured MS SMTP to timeout after only 1 minute, and as a result, there are never any of these locked files older than 1 minute in our spool whereas there used to be many of them.  We have only been doing this for about 2 months, so it isn't solely responsible for the fact that we haven't seen this instability. Also, once I helped another administrator fix their issue.  What was happening was the IMail Monitor was rebooting SMTP when it was unresponsive, and it would occasionally cause the server to hang (about once to several times a day when it started out of the blue).  Turning off the Monitor fixed the problem since the SMTP service was only non-responsive as a temporary condition, and Monitor was causing the hang by forcing a restart of the service without properly killing the process.  I don't run Monitor, and SMTP hasn't crashed on my server in my recollection, even when the server was redlined at 100% for an hour. Hope this helps. Matt Mark E. Smith wrote: This is happening to us on 8.13 2004.8.27.12 More specifically, I'm seeing the messages getting stuck as _{MESSAGE_ID}.~MD Imail's support page says these messages are queued for delivery for 2 hours. Problem is they just stay there. http://support.ipswitch.com/kb/IM-19981110-DD08.htm If I rename the _ and .~MD message the message goes out but it is NOT scanned by Declude. (Nothing's in the SMTP header). We have the queue manager skipping domains and dns cached disabled (unchecked). Any thoughts? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Darin Cox Sent: Tuesday, December 14, 2004 11:36 AM To: [EMAIL PROTECTED] Subject: Re: [Declude.JunkMail] Imail/Declude queues backing up What version are you experiencing this with? We had the same problem with a PDF that IMail choked on. Updating to 8.05 HF3 fixed it for us, and we haven't seen it since. Darin. ----- Original Message ----- From: "Charles Frolick" <[EMAIL PROTECTED]> To: "Mark E. Smith" <[EMAIL PROTECTED]> Sent: Tuesday, December 14, 2004 10:24 AM Subject: Re: [Declude.JunkMail] Imail/Declude queues backing up Hello Mark, Monday, December 13, 2004, 10:04:38 AM, you wrote: MES> Has anyone experienced a problem when using Imail/Declude as a gateway where MES> some random messages just seem to backup in the queue for no reason? We'll MES> go into Imail's queue manager, select them and hit send now and the queue MES> opens up a flood gate of messages. MES> I wish I had more info but I'm not sure where to dig right now. I have just spent the last 24 hours slowly feeding messages back into the message queue after queue manager quit delivering. It has happened before, and I have seen posts on the Imail list discussing queue manager hanging. The real problem is, the service is running, it just isn't doing anything. -- Best regards, Charles mailto:[EMAIL PROTECTED] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. -- ===================================================== MailPure custom filters for Declude JunkMail Pro. http://www.mailpure.com/software/ =====================================================