Hi Scott,

Just to clarify...is this problem occurring with 2.04?  Just wanted to check
before I updated.

Thanks,

Darin.


----- Original Message ----- 
From: "R. Scott Perry" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, February 11, 2005 7:43 PM
Subject: RE: [Declude.JunkMail] Declude 2.0 -> crash



>We've gone back to 1.82 as well.
>
>We'll wait again until 2.0 is proven stable.  Declude hasn't been like what
>has been in the past.

Just to let people know a bit about this -- the source of the crash was
identified pretty quickly.  And a change could have been made almost as
quickly to prevent the crash.

However, in this case, the D*.SMD files (the ones containing the E-mail
body) were disappearing -- a situation that should (in theory) never
happen.  There are causes for this (such as an on-access virus scanner),
but they aren't very common.  So my advice was that rather than just fix
the crash, further investigation should be done to determine why those
files were disappearing.  That way, we can have a new release that fixes
the crash without running the risk of people noticing a new problem (that
they weren't seeing simply because the crash occurred).

With software, there are often minor issues that come up that don't get
addressed because they seem so minor or aren't being reported.  Yet many
times when this happens, a bigger bug appears later that would have been
fixed if the minor issue had been dealt with right away.  I've seen this a
number of times with software I've worked on that nobody but myself
runs.  One out of a hundred times, something that isn't quite right will
appear.  The thought process is "Gee, it would be a good idea to look into
that to see why it happened, but it would be a lot of work tracking it
down; I'll deal with that later."  With a program that only I run, that's
fine.  But for software that 1,000s of people are running, most of whom
consider E-mail to be mission critical, I think it is best to wait and have
it done right.

And, to take credit away from where it should be taken (or whatever the
opposite of "giving credit where it is due" is), the crash is occurring in
code that I wrote.

                                                    -Scott
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