Hi Keith:

By definition, a hostname with a private domain can not be validated by
anyone outside your LAN (as it will no resolve through public DNS).

When your client uses an private domain in the HELO string when contacting
SMTP servers on the Internet, then those mail servers can not qualify the
HELO string using the public DNS, thus it is not a 'valid' hostname in that
context (because a lookup will not succeed).

If your client insist on using a private domain in the HELO string, then I
suggest they route their outbound traffic through their ISP's/access
provider's SMTP server as a "smart host".

Best Regards
Andy Schmidt

H&M Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206

http://www.HM-Software.com/


-----Original Message-----
From: Keith Johnson


Does the following break in RFC compliance issues with servers required to
accept email?  Customer has proper PTR Records for IP, however, domain name
is a private one, i.e. customer.local    Thanks for the aid.
 
Denied Message Reads:
 
Our mail system now 'requires' that your outgoing mail servers identify with
a valid hostname.  The only requirement is that it exist in DNS publicly.
 
 
-Keith

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