[Declude.JunkMail] SpamCop blacklist "Misdirected bounces"

[Technical Support]

I just found out that our mail server has been blacklisted by spamcop, apparently for "Misdirected bounces" which seems to be nothing more than bouncing a message after first accepting it  (I pasted Spamcop's explanation below).  I'm running Imail v8.05 with declude v1.82, and I'm not sure how to fix this to Spamcop's satisfaction.  Has anyone else had this issue before, and if so, what can be done to fix it?

 

Thanks much,

 

Tom Wright

 

 

Problem: Misdirected bounces

Description: When a mail server accepts a message and later decides that it can't deliver the message, it is required to send back a bounce email to the sender of the original message. These bounce emails are often misdirected.

Solution: Upgrade and/or configure your mail server software so that this situation is never encountered. Configure your software to either reject messages during delivery or accept them permanently. Do not let your software make choices about delivery after it has accepted a message. If you must accept delivery before you know the status of a message, then file it internally - do not send, forward or bounce it outside your organization. The errant message can be placed in a special folder or routed to your postmaster