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Matt,
I had this same exact issue, with exact same
symptoms (Win 2000 SP4) and I called Declude on it a few weeks ago.
Eventually, I just copied in a new Declude 1.82.exe file and reinstalled my
scanners and the issue went away. I saw the same Error starting scanner
and the Error 183. I went on the assumption that my scanners got corrupted
and thus deinstalled them and reinstalled them. I thought it was just my
server, but it seems it could be a broader issue.
Keith
Johnson
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: Monday, April 18, 2005 4:10 PM To: Declude.JunkMail@declude.com Cc: [EMAIL PROTECTED] Subject: [Declude.JunkMail] Error 183 in Declude Virus and double processing in Declude JunkMail during heavy load I'm currently running Declude 1.82 and Windows 2003 SP1. It appears that under heavy load I am seeing errors from both Declude Virus and Declude JunkMail, and it seems possible that while the errors are triggered by the heavy load, the conditions created might be avoidable. It seems likely that either IMail or Declude is producing the problem. I have a client that has a Web server that pumps out about 350 E-mails every night in rapid succession from their Web server. This has been causing issues pretty much every night. Declude Virus throws about a half dozen or so errors during this blast saying "Error 183 creating temp directory [path]", and when this happens, it seems to always do this multiple times for the same file name. Declude JunkMail seems to also double, tipple, quadruple, etc., process the same files when this happens, which is noted in both the logs as well as the headers that it inserts in the E-mail. I sometimes find these multiple-processed files stranded in my spool without a Q file. I'm not sure what conditions associated with the load are causing this, but this can also happen at other times outside of this nightly blast when the CPU's are being pegged. I'm sharing the associated headers and log file entries in the hopes of helping to identify the source of the issue and also potentially resolving it. Here is a copy of each for one such message: HEADERS ================================================================== Received: from mx1.mailpure.com [208.7.179.200] by mail.mailpure.com with ESMTP (SMTPD32-8.15) id A039545F00E0; Thu, 14 Apr 2005 01:31:37 -0400 Received: from DH04 ([###.###.###.###]) by mx1.mailpure.com with Microsoft SMTPSVC(6.0.3790.211); Thu, 14 Apr 2005 01:31:34 -0400 Received: from mail pickup service by DH04 with Microsoft SMTPSVC; Thu, 14 Apr 2005 01:30:49 -0400 From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Subject: Nightly Email update from [Company Name] Date: Thu, 14 Apr 2005 01:30:49 -0400 Message-ID: <[EMAIL PROTECTED]> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0001_01C54091.8C5A7060" X-Mailer: Microsoft CDO for Windows 2000 Thread-Index: AcVAsxNWnH6Lzk2RRyizH9lhpqD3BQ== Content-Class: urn:content-classes:message X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441 X-OriginalArrivalTime: 14 Apr 2005 05:30:49.0363 (UTC) FILETIME=[1DD32E30:01C540B3] Return-Path: [EMAIL PROTECTED] X-MailPure: ================================================================ X-MailPure: FORGEDFROM: Message failed FORGEDFROM test (weight 2). X-MailPure: ================================================================ X-MailPure: Spam Score: 2 X-MailPure: Scan Time: 14 Apr 2005 at 01:34:15 -0400 X-MailPure: Spool File: D0039545f00e0819a.SMD X-MailPure: Server Name: DH04 X-MailPure: SMTP Sender: [EMAIL PROTECTED] X-MailPure: Received From: customer-webserver.example.com [###.###.###.###] X-MailPure: Country Chain: UNITED STATES->destination X-MailPure: ================================================================ X-MailPure: Spam and virus blocking services provided by MailPure.com X-MailPure: ================================================================ X-MailPure: ================================================================ X-MailPure: FORGEDFROM: Message failed FORGEDFROM test (weight 2). X-MailPure: ================================================================ X-MailPure: Spam Score: 2 X-MailPure: Scan Time: 14 Apr 2005 at 01:34:15 -0400 X-MailPure: Spool File: D0039545f00e0819a.SMD X-MailPure: Server Name: DH04 X-MailPure: SMTP Sender: [EMAIL PROTECTED] X-MailPure: Received From: customer-webserver.example.com [###.###.###.###] X-MailPure: Country Chain: UNITED STATES->destination X-MailPure: ================================================================ X-MailPure: Spam and virus blocking services provided by MailPure.com X-MailPure: ================================================================ X-MailPure: ================================================================ X-MailPure: FORGEDFROM: Message failed FORGEDFROM test (weight 2). X-MailPure: ================================================================ X-MailPure: Spam Score: 2 X-MailPure: Scan Time: 14 Apr 2005 at 01:34:18 -0400 X-MailPure: Spool File: D0039545f00e0819a.SMD X-MailPure: Server Name: DH04 X-MailPure: SMTP Sender: [EMAIL PROTECTED] X-MailPure: Received From: customer-webserver.example.com [###.###.###.###] X-MailPure: Country Chain: UNITED STATES->destination X-MailPure: ================================================================ X-MailPure: Spam and virus blocking services provided by MailPure.com X-MailPure: ================================================================ X-MailPure: ================================================================ X-MailPure: FORGEDFROM: Message failed FORGEDFROM test (weight 2). X-MailPure: ================================================================ X-MailPure: Spam Score: 2 X-MailPure: Scan Time: 14 Apr 2005 at 01:34:36 -0400 X-MailPure: Spool File: D0039545f00e0819a.SMD X-MailPure: Server Name: DH04 X-MailPure: SMTP Sender: [EMAIL PROTECTED] X-MailPure: Received From: customer-webserver.example.com [###.###.###.###] X-MailPure: Country Chain: UNITED STATES->destination X-MailPure: ================================================================ X-MailPure: Spam and virus blocking services provided by MailPure.com X-MailPure: ================================================================ IMAIL LOG ================================================================== 20050414 013137 127.0.0.1 SMTPD (0039545f00e0819a) [208.7.179.200] connect 208.7.179.200 port 44750 20050414 013137 127.0.0.1 SMTPD (0039545f00e0819a) [208.7.179.200] EHLO mx1.mailpure.com 20050414 013137 127.0.0.1 SMTPD (0039545f00e0819a) [208.7.179.200] MAIL FROM:<[EMAIL PROTECTED]> 20050414 013137 127.0.0.1 SMTPD (0039545f00e0819a) [208.7.179.200] RCPT TO:<[EMAIL PROTECTED]> 20050414 013137 127.0.0.1 SMTPD (0039545f00e0819a) [208.7.179.200] F:\\D0039545f00e0819a.SMD 19967 20050414 013415 127.0.0.1 SMTP (0039545f00e0819a) processing F:\\Q0039545f00e0819a.SMD 20050414 013416 127.0.0.1 SMTP (0039545f00e0819a) ldeliver local-domain.example.com user-main (1) [EMAIL PROTECTED] 21513 20050414 013416 127.0.0.1 SMTP (0039545f00e0819a) finished F:\\Q0039545f00e0819a.SMD status=1 DECLUDE VIRUS LOG ================================================================== 04/14/2005 01:33:52 Q0039545f00e0819a Error 183 creating temp directory F:\D0039545f00e0819a.vir\. 04/14/2005 01:33:52 Q0039545f00e0819a Error 183 creating temp directory F:\D0039545f00e0819a.vir\. 04/14/2005 01:33:52 Q0039545f00e0819a Scanned: Error starting scanner 04/14/2005 01:33:52 Q0039545f00e0819a Scanned: Error starting scanner 04/14/2005 01:33:52 Q0039545f00e0819a MIME file: [text/html][quoted-printable; Length=12426 Checksum=1007169] 04/14/2005 01:33:53 Q0039545f00e0819a Scanned: Virus Free [Prescan OK][MIME: 2 17782] 04/14/2005 01:34:15 Q0039545f00e0819a MIME file: [text/html][quoted-printable; Length=12426 Checksum=1007169] 04/14/2005 01:34:15 Q0039545f00e0819a Scanned: Virus Free [Prescan OK][MIME: 2 17782] DECLUDE JUNKMAIL LOG ================================================================== 04/14/2005 01:34:14 Q0039545f00e0819a FORGEDFROM:2 . Total weight = 2. 04/14/2005 01:34:15 Q0039545f00e0819a FORGEDFROM:2 . Total weight = 2. 04/14/2005 01:34:15 Q0039545f00e0819a L1 Message OK 04/14/2005 01:34:15 Q0039545f00e0819a Subject: Nightly Email update from [Company Name] 04/14/2005 01:34:15 Q0039545f00e0819a From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] IP: ###.###.###.### ID: 04/14/2005 01:34:15 Q0039545f00e0819a Tests failed [weight=2]: CATCHALLMAILS=WARN IPNOTINMX=IGNORE NOLEGITCONTENT=IGNORE SIZE-S=IGNORE BASE64-ANTI=IGNORE FORGEDFROM=WARN PASSED=IGNORE 04/14/2005 01:34:15 Q0039545f00e0819a Last action = "">04/14/2005 01:34:15 Q0039545f00e0819a L1 Message OK 04/14/2005 01:34:15 Q0039545f00e0819a Subject: Nightly Email update from [Company Name] 04/14/2005 01:34:15 Q0039545f00e0819a From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] IP: ###.###.###.### ID: 04/14/2005 01:34:15 Q0039545f00e0819a Tests failed [weight=2]: CATCHALLMAILS=WARN IPNOTINMX=IGNORE NOLEGITCONTENT=IGNORE SIZE-S=IGNORE BASE64-ANTI=IGNORE FORGEDFROM=WARN PASSED=IGNORE 04/14/2005 01:34:15 Q0039545f00e0819a Last action = "">04/14/2005 01:34:18 Q0039545f00e0819a FORGEDFROM:2 . Total weight = 2. 04/14/2005 01:34:18 Q0039545f00e0819a L1 Message OK 04/14/2005 01:34:18 Q0039545f00e0819a Subject: Nightly Email update from [Company Name] 04/14/2005 01:34:18 Q0039545f00e0819a From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] IP: ###.###.###.### ID: 04/14/2005 01:34:18 Q0039545f00e0819a Tests failed [weight=2]: CATCHALLMAILS=WARN IPNOTINMX=IGNORE NOLEGITCONTENT=IGNORE SIZE-S=IGNORE BASE64-ANTI=IGNORE FORGEDFROM=WARN PASSED=IGNORE 04/14/2005 01:34:18 Q0039545f00e0819a Last action = "">04/14/2005 01:34:36 Q0039545f00e0819a FORGEDFROM:2 . Total weight = 2. 04/14/2005 01:34:36 Q0039545f00e0819a L1 Message OK 04/14/2005 01:34:36 Q0039545f00e0819a Subject: Nightly Email update from [Company Name] 04/14/2005 01:34:36 Q0039545f00e0819a From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] IP: ###.###.###.### ID: 04/14/2005 01:34:36 Q0039545f00e0819a Tests failed [weight=2]: CATCHALLMAILS=WARN IPNOTINMX=IGNORE NOLEGITCONTENT=IGNORE SIZE-S=IGNORE BASE64-ANTI=IGNORE FORGEDFROM=WARN PASSED=IGNORE 04/14/2005 01:34:36 Q0039545f00e0819a Last action = ""> Thanks, Matt -- ===================================================== MailPure custom filters for Declude JunkMail Pro. http://www.mailpure.com/software/ ===================================================== |
- RE: [Declude.JunkMail] Error 183 in Declude Virus and double... Keith Johnson
