RE: [Declude.JunkMail] Spool and Overflow Folders...

[Panda Consulting S.A. Luis Alberto Arango]

Thanks.. I tested it.. im.decludekey.us showed up 3 times. I configured the dnsoverride and the the ‘using’ text was displayed only once. No more im.decludekey.us texts. Is that OK?   Besides one more setting I have to keep in mind when changing DNSs or when switching servers (in case de DNS changes), could you please tell us how often Declude phones home? Or what is all this about? It would be great to further understand the whole issue.   For the record. 2 weeks ago we were bombarded with thousands of emails with viruses. Our overflow folder increased tremendously (over 2K to 3K in the overflow). Delays of 2 to 4 hours to deliver emails to the mailboxes. Declude seemed very slowed analyzing messages. Perhaps the DNS resolve time was taking too much time and this override solved the problem. Great news, I hope this new dnsoverride setting solves it all   PD: it is just me that doesn’t find it or there is no indication of the dnsoverride setting in the declude site?   Luis Arango From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ralph Krausse Sent: Mi�rcoles, 18 de Mayo de 2005 03:42 p.m. To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Spool and Overflow Folders...     We have had reports from some customers that their spool and overflow folders have been slowly backing up using Declude 2.0.6   If you are experiencing this kind of problem, type    Declude -diag    at the command prompt.   SmarterMail ---------------- If you see 'Using [sm.decludekey.us]' more than once, follow steps 1-5   Imail ---------------- If you see 'Using [im.decludekey.us]' more than once, follow steps 1-5         1. Create a new txt file in your Declude folder and rename it to declude.cfg. If you already have a declude.cfg skip to step 2   2. Open the declude.cfg in notepad   3. Add DNSOVERRIDE xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx is your DNS server IP address (use the IP defined in your Smartermail or IMail administrator DNS     field)   4. Save the declude.cfg file   5. Return to the command prompt and type    Declude -diag    you should see the 'Using' text being displayed only once.   6. Monitor the spool and the overflow to see if the situation has improved.       Declude Engineering