|
Hi Folks, Declude development is still in the
process of investigating issues surrounding resource utilization and we will
report back in two weeks or sooner if possible. We take our customer's satisfaction
very seriously and are in the process of; hiring and training additional
customer support staff, improving quality assurance and ease of use and
documentation is in a constant improvement phase. Many customers are now taking
advantage of telephone support which is available during the normal working day
as well as submitting questions through the support system at
[EMAIL PROTECTED] We do pay attention to every message and appreciate your
feedback. We will continue to improve our processes until we are offering the
best support possible. All the best, Bill Billman Director of Engineering Declude - internet
security software -- |
