RE: [Declude.JunkMail] Help with Whitelisting

Tue, 30 Aug 2005 13:13:05 -0700

Title: Help with Whitelisting
Yes, it would help if the manual added something like:
 
"The line you create in the whitelist text file will be used in a text match to the MAILFROM address of each message that is received".
 
That's already wordy and doesn't mention that the match is a right-hand-side match, but the lack of a description makes it a FAQ on this mailing list.
 
Andrew 8)
 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Agid, Corby
Sent: Tuesday, August 30, 2005 12:28 PM
To: [email protected]
Subject: RE: [Declude.JunkMail] Help with Whitelisting

That's what I would have thought, but the manual is a bit confusing.  Here's from the manual:

=====

"The D:\{MAILSERVER}\Declude\mywhitelist.txt file would then contain either one E-mail address ("[EMAIL PROTECTED]") or domain ("@example.com") or subdomain (".example.com") per line. The whitelist files can have unlimited entries in them. "

======

So, I would have thought the leading period would imply all messages from [EMAIL PROTECTED] as well as [EMAIL PROTECTED]

My support case with Microsoft is closed, so unfortunately I don't expect anymore mail from them, but I do want to correctly understand how to whitelist them.

BTW, does it seem unusual that MS support's reverse DNS seems to be misconfigured?

Thank you for your help Darin

 

 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Tuesday, August 30, 2005 9:10 AM
To: [email protected]
Subject: Re: [Declude.JunkMail] Help with Whitelisting

Almost.  Your entry would match anything that ends with ".mssupport.microsoft.com", but since "@mssupport.microsoft.com" does not contain the leading period, it doesn't match.
 
In your case, you probably want two lines
 
.mssupport.microsoft.com
@mssupport.microsoft.com
 
Darin.
 
 
----- Original Message -----
Sent: Tuesday, August 30, 2005 12:02 PM
Subject: RE: [Declude.JunkMail] Help with Whitelisting

Wouldn't my whitelist entry also whitelist all senders from .msssupport.microsoft.com and any subdomains of mssupport.microsoft.com
 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Tuesday, August 30, 2005 8:43 AM
To: [email protected]
Subject: Re: [Declude.JunkMail] Help with Whitelisting

Because the mail is from @mssupport.microsoft.com, but you're not whitelisting @mssupport.microsoft.com, you're whitelisting .mssupport.microsoft.com.

Darin.
 
 
----- Original Message -----
Sent: Tuesday, August 30, 2005 11:25 AM
Subject: [Declude.JunkMail] Help with Whitelisting

Hello,

I am attempting to whitelist a couple of sending domains, but my whitelisting doesn't seem to work.   I'm including the headers and the corresponding  entries from my whitelist.   Please help me figure out why the messages are not getting whitelisted.

Thanks.

From renowhitelist.txt:
.mssupport.microsoft.com
-----------

Tests Failed:   NOABUSE, HELOBOGUS, REVDNS, MS-CLEAN, WEIGHT10-29A, WEIGHT10-29B, SPAMYELLOW
Weight:         10
HeaderCode:     f
ReverseDNS:     [No Reverse DNS]
RemoteIP:       202.81.131.9
Testname:       WEIGHT10-29B
MessageID:      <[EMAIL PROTECTED]>
Quename:        D474f02e9020cffd6.SMD
Sniffer:       

Headers: Received: from ms-wsm-msg1.MSDSWSM.COM [202.81.131.9] by msx.renoairport.com with ESMTP
  (SMTPD32-8.15) id A7502E9020C; Mon, 29 Aug 2005 10:35:12 -0700
content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: multipart/alternative;
        boundary="----_=_NextPart_001_01C5ACC1.25041D5A"
Subject: RE: Closing mail : SRX050816603115
X-MimeOLE: Produced By Microsoft Exchange V6.0.6603.0
Date: Mon, 29 Aug 2005 23:13:19 +0530
Message-ID: <[EMAIL PROTECTED]>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: Closing mail : SRX050816603115
Thread-Index: AcWH42yU5spqXKmdT2SFj3JlHN81+QAAAw8AAAKO3KAAAF67wAAAPBCgAABWr8AAAKtXgAABfjGgAfd5tMACB6hhgACEslFwAAAjXBAB8+e5EAAGmGcQACEWNuAAAD7YIAA7yIlQATn9IHAAYCLqgAAwv7pwAIb+C9AAA/XrQA==

From: "Randeep S. Arora" <[EMAIL PROTECTED]>
To: "Agid, Corby" <[EMAIL PROTECTED]>





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