Nick,

I can restart the service without touching anything else on the server and it seems to run fine. That is what I did today and what I did the first time that this happened, though I rebooted fully after the second time. It's pretty clear that a reboot isn't required. I do have Windows set up to detect the service failure and it does not detect the service failure, nor does the service show that it is off in either Windows or IMail Admin.

I might try the NET START SMTPSVC trick, however I did come across someone else's server that would crash when SMTPSVC was in a bad state and a restart attempt was made. In this case, a NET STOP would seem to be required before a NET START since it only partially crashes. If it is a mystery heap issue, I hopefully solved that already.

FYI, I am running behind ORF which is knocking out most of the bad addresses, but with this virus some domains that weren't under dictionary attack and weren't being validated are now under heavy attack from it's mail engine which uses a predefined list of addresses on each domain it attacks. So I am therefore seeing much more traffic of this variety, and it comes through really, really quick. I believe that I have also noted that it doesn't quit connections when a message is rejected for having a bad recipient, or at least my bandwidth has shown strange spurts that are highly indicative of a single box that is maxed out on bandwidth that is pounding on bad addresses and shouldn't otherwise be consuming bandwidth. Between the bad addresses, rapid delivery and the bandwidth consumption, there is no doubt that the new Sober's are built to cause problems for mail servers through effectively DDoS attacks.

I wouldn't gain anything by doing virus scanning with my ORF gateways since that would only add load to my system as a whole. I am in fact working towards doing virus scanning after all JunkMail processes so that I can save on processing power.

Matt



nick hayer wrote:

Matt wrote:
Hi Matt -

I have not had any issues at all - what other clues do you have to offer? In your logs is there any simularity among the last message processed before the crash(s). Do you record the 'peak memory usage' - to see if there is some kind of of memory issue? Run the smtp log in dubug mode? Will a NET START SMTPSVC restart the service? If the latter is true I would suggest running that command at least every hr until the mystery is solved. [ if it is running it will not hurt anything and if its down it will help!]

-Nick


I was just wondering if anyone else has been seeing IMail SMTP crash with a noticeable frequency in the last few weeks. I have had mine go down 3 times now in the last 5 days or so, and this is something that I can't recall the last time that it happened before that. Essentially the SMTP service stops responding, but it doesn't crash in a way that Windows sees it as being down.

I have a sneaking suspicion that the massively increased traffic from the Sober worms which are trying many pre-defined addresses that don't exist could be the problem. I am going to drop my PROCESSES value in my Declude.cfg just in case this is a mystery heap issue.

Any other clues???

Thanks,

Matt
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