My Autowhitelist appears to have stopped working. Customers email has started to go to the spam folder even though the sending email address is in their WebMail Contacts List.

I don't know at this point exactly when this problem began, but it is recent. I upgraded from 1.82 to 3.0 about 2 weeks ago, but I don't know if it's related.

Looking at the logs, it appears the email is being treated as if autowtitelist isn't on. I've double checked my global config to ensure it is.

Has anyone encountered this before?

Bill G

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